Automotive Service Specialist (Mississauga)

Automotive Service Specialist (Mississauga)

10 Nov
|
TABANGI MOTORS
|
Mississauga

10 Nov

TABANGI MOTORS

Mississauga

Your experience matters. Your contribution matters. Where you work should reflect that.

Managing frustrated customers. Chasing parts and updates. Explaining delays outside your control. Balancing customer expectations, sales targets, and shop productivity, all while keeping the day moving.

You know the business, you know how to build customer relationships, and you take pride in doing the job well. But the right workplace makes a difference.

If you're looking for an opportunity where your experience is valued and expectations are clear, let's talk.

A real base with real upside.

You get a $60,000 guaranteed salary, plus a monthly bonus on customer-pay gross profit that climbs from 5% to 12% as you grow.

Honest work pays here.

Your bonus is based on gross profit from customer-pay work, not RO count or sales dollars. You never have to pad a ticket to make your number.

A schedule you can live with.

You work five days a week. When you work a Saturday, you get a weekday off. We're closed Sundays.

A service department built around communication and teamwork.

Morning huddles, end-of-day debriefs, and ongoing communication throughout the day, keep everyone aligned and ensure customer concerns don't get lost in the shuffle. When a challenging situation comes up, you're not left to figure it out on your own. There's a team around you to help work through it.

Parts ready before the customer is.

Parts ensures all of the day's appointments have the parts in stock and ready to go! If there are services sold during an appointment for which parts arent in stock, local jobbers have dedicated parts drivers en route within 15 minutes and to you within the hour in most cases.





Tools that make selling easy.

Techs send digital inspections with photos and video. You review them, prepare the estimates and text/email them straight to the customer. We take the text on a pdf and bring it to life with pics and video that allow the customer to see what it is thats being worked on and why it needs to be replaced.

Set up to succeed.

In your first week, you'll shadow a senior advisor, and you'll get a written SOP and a PBS training path. We have locations in Mississauga and Kitchener, so there's room to grow.

What you'll do

- Greet customers, review service history, do walk-arounds and write accurate ROs
- Present digital inspections, build estimates and get approvals in person, by text or by phone
- Work with techs on shop loading and promise times
- Process warranty claims and coordinate post-delivery, safety and reconditioning work
- Review and cashier ROs in PBS
- Always maintain effective communication

What we're looking for

- 2+ years as a service advisor at a dealership or independent shop
- Strong mechanical knowledge and the ability to explain it simply
- Experience with PBS, CDK, Reynolds or a similar DMS
- Calm under pressure and consistent with follow-up
- A trust-first approach to selling

What you get

- $60,000 base salary
- Monthly bonus of 5%–12% of customer-pay gross profit
- Google Review bonuses
- Monthly top-advisor award
- Five-day week, Sundays off
- Full onboarding and PBS training

Your experience deserves the right environment. Maybe it's time to see what a different shop looks like. Pay: $60,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Automotive Service Specialist (Mississauga)
🏢 TABANGI MOTORS
📍 Mississauga

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