Deliver exceptional banking service onsite in Etobicoke as a part-time Customer Experience Associate, processing transactions and recommending suitable solutions.
At TD Canada Trust, this Customer Experience Associate role serves Personal and Commercial Banking customers through accurate transactions and thoughtful advice. You will understand customer needs, resolve concerns, promote banking solutions, and support positive branch experiences. The position requires customer service, administration, organization, and communication skills.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Recommend operational improvements supporting service excellence
Requirements:
- High School diploma or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented communicator with customer experience skills
Bring transaction accuracy, customer advice, and transparent communication to TD Canada Trust’s Etobicoke branch team.
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📌 TD Customer Experience Associate (Toronto)
🏢 TD Bank Group
📍 Toronto
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