Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more but not limited to):69,200 - 84,600Annual bonus the target (subject to personal and company performance):7.5%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the prospect to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.

Multiline Claims

Adjusters - Auto and Home Insurance for our Hybrid Team! We are looking for an Adjuster to join on an 1 8 month contract, and to join as permanent. As a Claims Adjuster in the Hybrid Team, you will be at the heart of what we do best: helping people.

You will work within a passionate and diverse team of claims adjusters who help clients get back on track after an auto or home insurance claim. Your strong desk management, creative thinking and drive to deliver a second to none customer experience will be an asset to our team, where you will have the exciting opportunity to investigate auto and property insurance claims of various complexity and manage them for our personal insurance operations.



Open new claims over the phone with clients and ensure immediate handling of the claim.Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.Document the claim file by meeting with all involved parties and obtaining appropriate reports and statements from customers, appraisers, third party adjusters, claimants, witnesses, police, and any other pertinent experts to determine coverage.Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process.Settle the claim in a fair and reasonable manner, validate damages and complete payments.

Have at least 1-2 years of experience as a claims adjuster.Good knowledge of insurance products.Strong understanding of the claims process.Maintain a high level of performance and productivity.At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Claims Adjuster Ii, Auto/Property Hybrid Team (Ottawa)
🏢 Intact Financial
📍 Ottawa