Clinical Administrative Lead - Full-Time Contract, approx. 14 Months (Maternity Leave Coverage) Huronia Nurse Practitioner-Led Clinic (HNPLC) Location: Oro-Medonte (3331 Line 4 North, Horseshoe Valley area) and Orillia, ON Employment type: Full-time contract of approximately 14 months (maternity leave coverage for an existing position, including a 2-month training period) Hours: 35 hours per week, Monday-Friday (day shift; schedule may flex slightly to meet clinic needs) Compensation: $44,540 per year, paid bi-weekly Contract duration: Approximately 14 months, beginning late January 2027 (includes a 2-month paid training period before the maternity leave coverage begins). There may be an opportunity for a permanent position at the end of the contract; this is not guaranteed.

Vacancy: This posting is for an existing vacancy AI in hiring: HNPLC does not use artificial intelligence to screen, assess, or select applicants for this position Closing date: Friday, November 27, 2026 About HNPLC Huronia Nurse Practitioner-Led Clinic is a warm, community-focused primary care clinic led by Nurse Practitioners. We serve patients across Orillia, Oro-Medonte and the surrounding area with a collaborative interprofessional team of roughly 20+ staff. Our vision is Improving Health Together.

We are a non-union workplace that values kindness, reliability, teamwork, and excellent patient service. The role We are hiring a Clinical Administrative Lead on a full time contract of approximately 14 months to provide maternity leave coverage for our existing Clinical Administrative Lead position, beginning late January 2027. The first two months are a paid training period alongside our current team before the one-year coverage period begins.

There may be an opportunity for a permanent position at the end of the contract; this is not guaranteed.

The Clinical Administrative

Lead supports clinical operations by providing leadership, oversight, and coordination for the administrative systems that keep patient-centred clinical workflows accurate and efficient. You are the primary liaison between the administrative and clinical teams, helping standardize processes, strengthen communication, and deliver high-quality operational support across the clinic. You will report to the Operations Manager and work closely with Nurse Practitioners, clinical staff, and the administrative team. Work is on-site at our Oro-Medonte and Orillia sites.

Key responsibilities Leadership and coordination • Serve as the lead point of contact for the administrative team, helping daily operations run efficiently and effectively • Support training, onboarding, and performance development of administrative staff • Provide direction and clarification on workflows, protocols, and documentation standards • Collaborate with clinic leadership on staffing schedules, workload balancing, and process improvement • Foster a collaborative, accountable team culture focused on accuracy, communication, and patient service Clinical administration and workflow support • Oversee administrative processing of incoming faxes, referrals, test results, and patient documentation for timely,



accurate completion • Monitor workload distribution across the team; coach, guide, and troubleshoot to maintain efficiency and accuracy • Ensure systems are followed for tracking pending tests, consults, and follow-ups; review reports for completeness and timeliness • Provide hands-on support during peak periods or complex cases (data entry, patient communication, chart management) • Uphold quality standards across administrative functions to reduce provider burden and support PHIPA compliance and clinic documentation policies Process improvement and quality assurance • Identify workflow inefficiencies and propose practical solutions • Lead or assist with implementing tools that optimize clinical operations (for example EMR enhancements, electronic forms, referral management) • Conduct periodic audits of fax processing, data entry, and patient record maintenance • Collaborate with leadership on developing, updating, and enforcing administrative standard operating procedures (SOPs) Communication and systems oversight • Act as the communication bridge between administrative and clinical staff • Prepare updates, summaries, and reports for provider meetings and team discussions as requested • Coordinate communication with external partners, laboratories, specialists, and referral sources • Maintain clinic-wide templates, forms, and documentation standards within the electronic medical record (TELUS PS Suite / PSS) • Support onboarding of new staff with administrative orientation and EMR workflow guidance • Monitor intake, scheduling, and referral systems and recommend improvements • Collaborate with IT and operations to resolve administrative workflow challenges quickly Partnership with clinic leadership • Work closely with the Operations Manager, providing direct administrative and operational support as needed • Assist with project coordination, data collection, and internal reporting • Support clinic-wide initiatives such as policy updates, meeting preparation, and workflow redesign • Act as a delegate for the Operations Manager when assigned • Maintain open communication to align priorities, timelines, and deliverables between leadership and the administrative team What we're looking for Required • Substantial experience in a medical office, primary care clinic, or similar healthcare administrative setting • Demonstrated experience leading, mentoring, or coordinating administrative staff (formal supervisory title preferred but not required if leadership experience is clear) • Strong working knowledge of clinical administrative workflows (referrals, faxes/results processing, tracking pending tests and consults, documentation standards) • Proficiency with electronic medical records and solid computer skills (Windows,



Microsoft Office / Outlook); willingness to learn HNPLC systems including TELUS PS Suite (PSS) • Excellent verbal and written communication; calm, professional interpersonal skills with patients, providers, and external partners • Strong organization, accuracy, and judgment; able to balance competing priorities in a busy clinic • Commitment to confidentiality (PHIPA), equity, and respectful patient service • Reliable transportation to our Oro-Medonte (Horseshoe Valley area) and Orillia sites Assets • Direct experience with TELUS PS Suite (PSS) • Experience developing or enforcing administrative SOPs, audits, or quality-improvement initiatives in a clinic setting • Experience training or onboarding staff on EMR workflows and clinic administrative processes • Familiarity with primary-care referral networks, laboratory and specialist communication, and multi-provider clinic operations • Workplace Health and Safety certification, or willingness to obtain • Bilingual (English/French) is an asset but not required Conditions of employment Employment is conditional upon a satisfactory Vulnerable Sector Check (as requested) and completion of required health/safety and onboarding requirements (e.g. immunization documentation, AODA/accessibility training, WHMIS, mask-fit as applicable). HNPLC will meet its obligations under the Ontario Human Rights Code regarding accommodation.

Compensation and terms • Full-time contract: 35 hours/week • Expected compensation: $44,540 per year, paid bi-weekly • Contract duration: approximately 14 months beginning late January 2027 (2-month training period, then 1-year maternity leave coverage) • Benefits: eligible for HNPLC group benefits • Vacation: per HNPLC policy • There may be an opportunity for a permanent position at the end of the contract; this is not guaranteed How to apply Please apply directly through this Indeed posting. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Applicants who are interviewed will be informed whether a hiring decision has been made within the timeframes required under Ontario's Employment Standards Act. HNPLC is committed to an inclusive, barrier-free recruitment and selection process. Please let us know of any accommodation measures you may need during the hiring process; information relating to accommodation will be addressed confidentially.

Huronia NPLC is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Huronia NPLC will make accommodations available to applicants with disabilities upon request during the recruitment process.

Huronia Nurse

Practitioner-Led Clinic is an equal opportunity employer and welcomes applications from all qualified candidates.

Pay: $44,540.00 per year

Ability to commute/relocate

- Oro-Medonte, ON: reliably commute or plan to relocate before starting work (required)

Experience:
- Medical Administration: 4 years (required)

Licence/Certification:
- Medical Administration Diploma (required)

Work Location: In person

📌 Clinical Administrative Lead (Oro-Medonte)
🏢 Huronia Nurse Practitioner-Led Clinic
📍 Oro-Medonte