Job Summary The Collision Estimator assesses vehicle damage, prepares repair estimates, and guides customers through repair options. This customer-facing role combines mechanical knowledge, automotive repair understanding, and clear communication to support accurate estimates and a smooth repair process.
Responsibilities
- Inspect Heavy vehicle collision damage, document findings, and prepare clear, accurate repair estimates.
- Explain recommended repairs, timelines, and estimate details to customers; answer questions with patience and professionalism.
- Coordinate estimate information with repair staff and update records as work progresses.
- Identify appropriate additional services and discuss them transparently, using customer service and sales skills without pressuring customers.
- Handle payments and related transactions accurately when needed.
Your impact:
Clear estimates help customers make informed decisions and help repair colleagues plan work efficiently.
Requirements
Required: Practical mechanical knowledge, familiarity with automotive repair, explicit customer service communication, accurate documentation, and careful cash handling support dependable estimates and customer interactions. Preferred: Dealership experience, mechanic experience, extensive computer skills and recognizing relevant services, and supporting a positive customer experience.
Pay: $70,000.00-$100,000.00 per year
Application question(s)
- Extensive computer skills
Experience:
- Automotive repair: 5 years (required)
Language:
- English (required)
Work Location: In person
📌 Collision Estimator (Edmonton)
🏢 BIG RIG COLLISION
📍 Edmonton
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