Analyze SaaS metrics and operational performance remotely in Canada, helping Traction Rec turn complex data into practical decisions.

As Data Operations Analyst, you will own reporting workflows centered on Salesforce while working with Finance, Sales, and customer-facing teams. Your analysis will support usage and revenue KPIs, executive dashboards, quarterly business reviews, and board reporting. The role values independent ownership, cross-functional collaboration, and data quality improvement.

Key Responsibilities:

Extract Salesforce data for usage and revenue KPIs

Analyze ARR, pipeline, churn, retention, and product adoption

Maintain recurring and ad hoc operational reports

Deliver timely reporting for leadership and board needs

Surface patterns,



root causes, and improvement opportunities

Requirements:

Three-plus years in SaaS or technology data environments

Large dataset, relational database, and SQL experience

Experience leveraging AI-assisted analysis and reporting tools

Strong analytical, problem-solving, and communication skills

Ability to manage priorities and collaborate across teams

Apply SQL, Salesforce extraction, SaaS metrics, and explicit communication to deliver dependable reporting at Traction Rec.

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📌 [Remote] Data Analyst (Toronto)
🏢 Traction Rec
📍 Toronto