CHARGE(E) DE GESTION ADMINISTRATION DES VENTES H/F (Toronto)

CHARGE(E) DE GESTION ADMINISTRATION DES VENTES H/F (Toronto)

10 Nov
|
Flair Airlines
|
Toronto

10 Nov

Flair Airlines

Toronto

Comm Rev, Mkt, Netwk Full Time Contributor Toronto, ON, CA

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. Join Flair’s Sales team, where strong relationships with travel agencies, corporate customers, and distribution partners support revenue growth across the airline’s network. Reporting to the Sales Manager, the Sales Coordinator provides administrative and operational support for sales initiatives, commercial programs, and distribution activities. This includes assisting with travel agency onboarding, SIREV distribution, group bookings, and maintaining sales and partner records.

Working with internal teams and external partners, the Sales Coordinator assists with account administration, promotional activities, sales reporting, and partner communications. The role manages inquiries, tracks outstanding requests, and follows up on sales activities to ensure timely responses and the effective delivery of departmental priorities.

This role is based on-site at our Toronto, ON (YYZ) office.

Provide day-to-day administrative and operational support to the Sales Manager in coordinating sales activities, distribution partnerships, and commercial initiatives.

Assist with travel agency, online travel agency (OTA), global distribution system (GDS), corporate account, and other distribution partner inquiries.

Maintain partner contact information, account records, sales documentation, and distribution agreements.

Coordinate meetings, partner communications, presentations, and follow-up activities with existing and prospective commercial partners.

Coordinate agency onboarding, including SIREV registration, account setup, required documentation, and follow-up with internal departments and distribution partners.

Maintain regular follow-ups with travel agencies and distribution partners to address outstanding requests, onboarding requirements, and account-related matters.

Coordinate group sales inquiries, including booking requests, availability,



pricing follow-ups, and communication with internal departments to support the Groups business.

Prepare and maintain regular sales reports, including agency performance, SIREV distribution activity, group bookings, and other sales metrics.

Assist the Sales Manager with tracking sales activities, partner performance, and key performance indicators (KPIs).

Collect and organize market information, competitor activity, and partner feedback to support sales planning.

Maintain sales trackers, promotional calendars, and records of ongoing commercial initiatives.

Assist with preparing sales presentations, proposals, and supporting materials for partner meetings and business development activities.

Track agency onboarding progress, outstanding partner follow-ups, and group sales activity, providing regular updates to the Sales Manager.

Coordinate the administrative requirements of sales campaigns, promotional activities, and distribution initiatives.

Work with Revenue Management, Marketing, Digital, Finance, and Customer Experience to follow up on sales requests and partner-related matters.

Support the expansion of SIREV distribution by coordinating agency communications, onboarding activities, and follow-ups with prospective and existing travel agency partners.

Assist with coordinating trade shows, industry events, partner meetings, and other sales activities.

Identify opportunities to improve sales administration, reporting processes, and partner support activities.

Perform other duties and special projects as assigned.

Bachelor's degree in Business Administration, Commerce, Marketing, Sales, Aviation Management, Tourism, Hospitality, or a related field.

Minimum of 2 -4 years of experience in sales coordination, sales administration, account support, customer service, or a related role.

Experience supporting sales teams, managing customer or partner inquiries, and maintaining sales records.





Experience coordinating travel agency onboarding, account setup, and ongoing partner communications and follow-ups.

Experience supporting group sales, including booking inquiries, coordination of pricing and availability, and follow-up with internal departments and customers.

Experience preparing sales reports, tracking agency performance, group bookings, and distribution activities.

Experience working with travel agencies, corporate accounts, or distribution partners is an asset.

Previous experience in the airline, travel, tourism, or hospitality industry is considered an asset.

Experience using customer relationship management (CRM) systems, booking platforms, or sales reporting tools is an asset.

Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.

Strong attention to detail when maintaining sales records, preparing reports, and processing documentation.

Proficiency in Microsoft Office 365, particularly Excel, PowerPoint, and Outlook.

Familiarity with travel agency distribution and booking platforms, particularly SIREV and Softvoyage, or similar systems, is considered an asset.

Ability to prepare and maintain sales reports, track booking activity, and organize sales performance data.

Solid customer service and relationship management skills, with the ability to respond to inquiries and follow up on outstanding requests.

Ability to work independently and collaboratively with internal departments to support sales activities.

Strong problem-solving skills, with the ability to identify administrative issues and recommend practical solutions.

Clear criminal record check and satisfactory references.

We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Comprehensive Benefits – Competitive medical and dental coverage, disability insurance, life insurance, and an employee & family assistance program.

Retirement Savings – A pension plan with employer‑matched contributions.

Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent.

📌 CHARGE(E) DE GESTION ADMINISTRATION DES VENTES H/F (Toronto)
🏢 Flair Airlines
📍 Toronto

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