Remote in Canada, this Implementation Consultant role combines customer communication with IoT deployment expertise for Samsara Mid-Market customers. As part of Customer Success, you will guide customers through onboarding, adoption, advocacy, and renewal. You will manage end-to-end implementations, explain technical products, and connect Sales, Support, Sales Engineering, and Product. The role supports fleet and industrial assets across transportation, utilities, manufacturing, and other physical operations.

Key Responsibilities:

Manage Samsara technology deployments for Mid-Market customers

Create launch plans and product usage roadmaps

Track implementation progress, adoption, participation, and account health





Run training sessions and demonstrate Samsara technology

Coordinate multiple engagements across cross-functional teams

Requirements:

Two to four-plus years in Customer Success, account management, or consulting

Fluency in English and French

Experience supporting technical products

Consultative skills with end-to-end implementation experience

Bachelor’s degree from a four-year institution

Apply customer success, implementation, communication, and IoT expertise while helping Samsara customers adopt connected operations technology.

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📌 (Remote) Implementation Consultant (Toronto)
🏢 Samsara
📍 Toronto