APPLICANTS WILL ONLY BE CONSIDERED IF APPLYING THROUGH EMAIL, FOUND ON THE TOWN OF HINTON WEBISTE https://www.hinton.ca/Jobs

POSITION SUMMARY

Reporting to the FCSS Manager, this position is primarily responsible for providing administrative support to community projects, partnerships, special events, programs, and services offered by the FCSS Services Branch. This position works closely with municipal staff, agencies, community organizations, and the public.

WORK RESPONSIBILITES

- Maintain a records management and resource materials system, including electronic and hardcopy files
- Research information on customer services, fees, and social issues, as well as conduct small surveys and provide data analysis
- Manage and update brochures, the Community Resource Directory, and the FCSS portion of the Town website
- Prepare financial reports for administration on various FCSS programs
- Provide administrative support to the FCSS Manager, FCSS Assistant Manager, and FCSS Coordinators for FCSS programs
- Serve as a liaison between management and other staff members, relay assignments, and request status updates
- Provide clerical support:
- screen, prioritize, and distribute mail;
- prepare meeting agendas, attend, and transcribe meeting minutes; and
- answer, screen, take, and forward messages.
- Provide reception and information services to the public
- Responsible for requesting quotes, preparing purchase orders, and ordering all office supplies
- Schedule meetings, workshops, special events, and handle associated administrative details
- Prepare reports, correspondence, and other documents
- Assist with special events, meetings, and workshops including:
- Produce advertisements and promotions;
- Book facilities and coordinate scheduling;
- Send mail-outs;
- Facilitate registration; and
- Obtain sponsorship.
- Provide basic coverage for the routine operations of FCSS programs and Transit
- Conduct and/or respond to surveys and studies; and compose narrative portions of documents, such as brochures and policy statements

QUALIFICATIONS

- High School Diploma or CAEC




- Post-Secondary Diploma or Certificate in Business Administration or a related field is preferred
- Minimum 3 years work experience in an administrative role
- A combination of education and/or experience related to this position may be considered
- Experience working with volunteers, boards, and social service agencies is preferred
- Advanced with Microsoft Office Suite, computers and systems, and operating office equipment
- Satisfactory background screening is required for this position including a Criminal Record Check, Vulnerable Sector Check, and Child Welfare Check
- A Class 5 Driver’s License with a satisfactory Driver’s Abstract

SKILLS & ABILITIES

- Exceptional verbal and written communication skills
- Demonstrate effective interpersonal communication and conflict resolution skills
- Strong time management skills to prioritize responsibilities and customer requests
- Able to understand and apply policies and procedures
- Knowledge of legislation, regulations, policies, and procedures for program development involving children, youth, and seniors
- Exceptional critical thinking skills
- Demonstrate the ability to provide exceptional customer service
- Proven organizational skills
- Strong attention to detail and accuracy
- Strong leadership and decision-making skills
- Demonstrate a commitment to continuous training and professional development opportunities
- Flexibly and creatively adopt new ways of doing things
- Able to work independently
- Work collaboratively and effectively with others to set goals, resolve problems, and make decisions
- Proven discretion with an understanding of confidentiality requirements in compliance with applicable legislation





WORKING CONDITIONS Details pertaining to the physical demands of the position can be found in the Physical Demands Analysis and Job Hazard Assessment with Health & Safety.

Hours

Able to work evenings and weekends as required.

Physical Effort

Office-based work performed typically includes administrative duties and varying levels of physical effort, including moderate lifting (up to 10 kgs), sitting, walking, standing, pushing, pulling, reaching, driving, carrying. Repeated motion of office tasks.

Travel

Some travel to field sites within and outside the Town under various road and weather conditions. Must maintain alertness and respond appropriately using defensive driving skills in various conditions (traffic, weather, distractions).

Work Setting

Normal office environment. Locations such as offices and facilities where emergency support services are readily available. Limited to moderate exposure to the public. Potential exposure to client volatility dealing with the public. Remote work feasible.

HEALTH & SAFETY

Ensure the Town of Hinton health and safety policies, procedures, directives, and safe work practices are followed in accordance with the Occupational Health and Safety Act and Regulations.

APPLICANTS WILL ONLY BE CONSIDERED IF APPLYING THROUGH EMAIL, FOUND ON THE TOWN OF HINTON WEBISTE https://www.hinton.ca/Jobs

SUBMIT COVER LETTER AND RESUME STATING COMPETITION NUMBER TO:

Applications must be submitted in PDF or Word format only. Please save your document using the following naming convention: Last Name, First Name, Position Title, Competition Number.

Lacey Gareau

HR Advisor

Email: [email protected]

Town of Hinton

2nd Floor, 131 Civic Centre Road

Hinton, AB T7V 2E5

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. Special accommodations will be considered upon request. The Town of Hinton thanks all applicants; however, only those selected for an interview will be contacted.

Pay: $34.31-$37.35 per hour

Work Location: In person

📌 Community Services Assistant, Full Time Permanent (Hinton)
🏢 Town of Hinton
📍 Hinton