Part-Time Customer Care Representative & Veterinary Rehabilitation Assistant with the potential for full time in the spring of 2027
Busy Veterinary Referral Rehabilitation Clinic
We are looking for a motivated, friendly, and reliable individual to join our growing team at SOAR Veterinary Services. This is a unique dual-role position combining client service and administrative responsibilities with hands-on assistance with our veterinary rehabilitation therapists.
The ideal candidate is someone who enjoys working with people and animals, thrives in a fast-paced environment, and has previous experience working in a veterinary clinic.
Position Overview
This part-time position involves supporting both the front desk and rehabilitation teams to ensure an exceptional experience for our clients and the highest standard of patient care.
Responsibilities
Customer Care Representative
- Greet clients and patients in a welcoming, qualified manner.
- Answer incoming phone calls and respond to client inquiries.
- Schedule appointments and manage patient bookings.
- Assist with client communications, emails, and follow-ups.
- Process payments and assist with invoicing.
- Maintain accurate patient records and assist with administrative duties.
- Coordinate communication between clients, veterinarians, and rehabilitation staff.
Rehabilitation Assistant
- Assist rehabilitation professionals with patient treatments and therapy sessions.
- Safely handle,
restrain, and support dogs and other veterinary patients during rehabilitation.
- Assist with therapeutic exercises, mobility activities, and rehabilitation equipment.
- Help prepare and maintain treatment areas and equipment.
- Maintain a clean, organized, and safe clinical environment.
Qualifications & Requirements
- Previous experience working in a veterinary clinic is required.
- Strong customer service and communication skills.
- Ability to multitask, prioritize responsibilities, and work efficiently in a busy environment.
- Strong organizational skills and attention to detail.
- Positive attitude, dependable, and able to work independently as well as part of a team.
What We Offer
- An opportunity to work in a specialized veterinary referral and rehabilitation environment.
- A varied role with both client interaction and hands-on patient care.
- A supportive, collaborative team environment.
- The opportunity to develop skills and knowledge in veterinary rehabilitation and pain management.
Position Details
- Job Type: Part-time with potential for full-time in the future
- Compensation: Pay based on experience and qualifications
How to Apply Please submit your resume through Indeed.