We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires a strong understanding of dental office procedures and the ability to handle administrative tasks efficiently.
"Open Dental" Practice Management Software experience is preferred. Minimum one year experience is REQUIRED.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits using electronic medical records systems.
- Maintain accurate patient records and ensure all information is up-to-date.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Process patient payments and manage billing inquiries.
- Assist with insurance verification and coordinate with insurance companies as needed.
- Keep the front desk area organized and maintain a professional appearance.
- Collaborate with dental staff to ensure smooth operations within the office.
Skills
- Proficiency in front desk operations within a dental office environment.
- Familiarity with electronic claims submission, particularly Open Dental, is preferred.
- Strong administrative skills with attention to detail in managing patient information.
- Knowledge of dental terminology related to dental procedures.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to operate phone systems efficiently and handle multiple tasks simultaneously.
- A friendly demeanor with a commitment to providing outstanding patient care.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while working in a supportive environment! Job Type: Full time