Teach customers mobile, ATM, and online banking while delivering advice and service transactions as a Personal Banking Associate in Calgary.
TD Canada Trust seeks a customer-focused associate for its onsite branch workplace. This position combines digital education with banking support, including customer problem resolution, referrals, new accounts, investment advice, and banking solutions. You will also assist frontline colleagues, complete accurate procedures, and manage changing priorities with initiative and effective communication.
Key Responsibilities
- Educate customers on mobile, ATM, and online banking
- Resolve customer problems related to banking solutions
- Refer customers to appropriate staff and Bank partners
- Assist frontline staff with cash and non-cash transactions
- Participate in accurate, timely business processes
Requirements:
- High School diploma and relevant experience
- Investment Funds Canada or equivalent licensing requirement
- Branch software, internet, Word, Excel, and Outlook proficiency
- Knowledge of banking solutions and processes
- Initiative handling several tasks and changing priorities
Use digital banking education, customer service, and financial knowledge to help Calgary clients navigate TD solutions confidently.
📌 Digital Banking Customer Advisor (Calgary)
🏢 TD Bank Group
📍 Calgary
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