Scale enterprise integration services at Ashby by combining technical leadership, delivery operations, and hands-on support for complex customer projects.As the first Technical Services Manager, you will anchor a growing function within Ashby’s Customer Success organization. You will guide consultants supporting mid-to-large enterprise organizations with complex HR technology stacks. Your focus spans operational infrastructure, portfolio coordination, technical risk, and high-value consulting.Key Responsibilities:
Manage high-volume portfolios across concurrent enterprise integrationsBalance speed, quality, bandwidth,
and customer outcomesServe as senior escalation point for technical roadblocksScope custom builds and mid-flight technical pivotsClarify ownership of complex challenges with partner teamsRequirements:
8+ years in technical consulting, integration services, or implementations3+ years directly managing and scaling technical teamsEnterprise integration knowledge covering APIs and integration designAbility to evaluate risks and explain strategies clearlySuccess guiding consultants through high-volume enterprise portfoliosUse enterprise integration judgment, portfolio leadership, and technical consulting depth to strengthen Ashby’s scaled customer delivery.