Experience management and matter intelligence drive this hybrid Specialist role at Gowling WLG, based in Ottawa, Toronto, Hamilton, or Waterloo.

As part of Business Development & Marketing, you will capture and catalogue the Firm’s deals, cases, and advisory work. You will maintain centralized experience data, develop content, and support client development, revenue generation, and profile-building initiatives. Success requires communication, data accuracy, confidentiality, and stakeholder engagement.

Key Responsibilities

Capture, validate, and maintain matter information throughout lifecycles

Draft confidentiality-compliant descriptions and experience summaries

Adapt content for proposals, biographies, websites, and submissions





Coordinate with lawyers and business teams across workflows

Analyze experience data and support dashboard reporting

Requirements

Post-secondary degree in business, marketing, or related field

Five or more years in relevant professional services experience

Exceptional written and verbal communication skills

Solid attention to detail, accuracy, quality, and confidentiality

Proficiency in Microsoft 365 applications

Apply experience capture, content development, and stakeholder coordination skills to strengthen Gowling WLG’s market-facing initiatives.

📌 Experience Management Specialist Legal Services (Montreal)
🏢 Gowling WLG
📍 Montreal