Job Overview

Reporting to the Site Manager, the Food Services Manager is an energetic professional who provides hands-on leadership by actively supporting all food service operations within Lighthouse, leading by example, and ensuring efficient provision and service of nutritious high-quality food, and compliance with food safety standards in a safe, welcoming, and people centered workplace. This role is responsible for supervising and managing all food preparation and service, providing leadership to kitchen staff, and maintaining regulatory compliance.

Primary responsibilities:

- Plan, oversee, and lead food preparation and meal service. Ensuring meals are nutritious, appealing, and meet residents’ dietary needs, including allergies and dietary restrictions.
- Develop and maintain rotating menus, in consultation with a registered dietitian when required.
- Monitor food quality, portion control, presentation, and meal service standards.
- Recruit, train, schedule, supervise, and evaluate kitchen staff, providing ongoing coaching, feedback, and support to maintain high performance standards.
- Manage staffing levels, absences, and coverage to ensure consistent and efficient meal service operations.
- Ensure kitchen staff consistently complete assigned responsibilities, including food preparation, cleaning, sanitation, and closing procedures.
- Foster a positive, respectful, and collaborative work workplace.
- Ensure compliance with all applicable health, sanitation, food safety, storage, labelling, sanitation, temperature control procedures, and workplace safety requirements, proactively identifying and addressing issues and concerns as they arise.
- Conduct regular inspections, maintain cleanliness,



and ensure kitchen equipment is properly used, maintained and repaired when needed.
- Develop and maintain a cost-recovery food service model, participate in budget planning, and monitor inventory, purchasing, labour expenses, food waste, and revenues to ensure financial sustainability and adherence to budget.
- Review and approve invoices as authorized and ensure proper payment and financial tracking procedures are followed.
- Build and maintain healthy and strong relationships and promote a positive representation of Lighthouse through regular interactions with residents, families, visitors, suppliers, and staff, responding professionally to feedback and concerns.
- Maintain open communication with the supervisor regarding staffing, operational concerns, and opportunities for improvement.
- Participate in resident meetings and special events as needed, promote a caring, compassionate, and respectful environment.
- Perform other duties as assigned by the supervisor or designate to support operationalneeds and organizational priorities.

Qualifications:

- Certificate, diploma, or degree in Culinary Arts, Food Service Management, Nutrition, or arelated field.
- Valid Safe Food Handling Certification.
- Minimum 3 years of experience in food services leadership as a manager, chef, or similarrole,



preferably in a seniors living or healthcare.
- Strong cooking skills and knowledge of menu planning, nutrition, special diets, ingredients and kitchen equipment.
- Skilled in coaching, staff development and effective performance management.
- Experience in managing budgets, inventory, and staffing effectively within a cost-recoverymodel.
- Ability to maintain a positive, respectful, and professional approach when interacting withresidents, families, visitors, volunteers, colleagues, and management.
- Ability to work independently with minimal supervision.
- Excellent communication, organizational, and time-management, problem solving andcustomer service skills.
- Ability to work flexible and varied hours as needed, including evenings, weekends, and holidays.
- Strong accountability, dependability, ethics, integrity, and teamwork.
- Ability to stand for extended periods and perform kitchen-related physical tasks, including pushing, pulling, and lifting up to 50 pounds, as well as reaching, bending, and stooping.
- Proficiency in Microsoft Office
- Current CPR certification

Notes The success candidate will be required to undergo a security screening for working in the vulnerable sector. Closing date: Until successful candidate is found.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Pay: From $19.00 per hour

Expected hours: No less than 37.5 per week

Benefits

- Extended health care
- On-site parking
- Paid time off
- Vision care

Licence/Certification:
- CPR Certification (required)
- Vulnerable Police Record Check (required)

Work Location: In person

📌 Food Services Manager (Edmonton)
🏢 Emmanuel Home
📍 Edmonton