Overview

We are seeking a dedicated and friendly full-time Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and a passion for delivering outstanding guest experiences in a hotel environment.

Duties

- Greet guests warmly upon arrival and assist with the check-in process.
- Manage reservations, including modifications and cancellations, using hotel management software.
- Provide information about hotel amenities, local attractions, and services available to guests.
- Handle guest inquiries and resolve any issues or complaints promptly and professionally.
- Process payments and maintain accurate records of transactions.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Maintain the front desk area in a clean and organized manner.




- Answer phone calls using proper phone etiquette, assisting callers with inquiries or directing them to the appropriate department.
- Support other hotel departments as needed to enhance overall guest experience.

Experience

- Previous experience in customer service or hospitality is preferred but willing to train the right candidate.
- Familiarity with front desk operations in a hotel setting is a plus.
- Strong communication skills with an emphasis on phone systems and etiquette.
- Ability to work well under pressure in a rapid-paced environment while maintaining professionalism.

Join our team as a Hotel Front Desk Clerk and contribute to creating memorable experiences for our guests! Job Types: Full-time, Permanent

Application question(s)

- Do you currently have a Canadian Social Insurance Number (SIN)?

Work Location: In person

📌 Hotel Front Desk Clerk (Humboldt)
🏢 Bella Vista Inn
📍 Humboldt