Job Summary

Job Title: Inside Technical Sales Representative

Position Summary:

The Inside Technical Sales position will be responsible for selling Fabco Plastics diverse range of fluid process products and services for industry.

The position requires the candidate to provide a high level of customer service while reaching business targets through excellent verbal and written communications skills.

Our candidate will have Integrity, vision, professionalism with an entrepreneurial flair.

They will have knowledge and aptitude of fluid processing components, including Piping, Valves and Actuation, Pumps, Instrumentation and controls.

Core Competencies:

- Customer Focus, Communication & Problem-Solving
- Adaptability, Flexibility & Results-Oriented
- Creative & Innovative Thinking
- Ethics & Integrity
- Accountability & Dependability
- Teamwork & Collaboration

Key Responsibilities:

- Respond promptly and professionally to inbound sales inquiries via phone, email, and web leads.
- Process orders, prepare quotes, and deliver proposals efficiently and accurately.
- Emphasize product/service features and benefits, and recommend tailored solutions to meet customer needs.
- Establish and maintain strong customer and vendor relationships.
- Coordinate between field sales representatives, office processes, and warehouse to ensure accurate order fulfillment and timely shipping.




- Maintain detailed records of customer interactions, sales activities, and CRM updates.
- Perform outbound sales calls and support promotional campaigns as needed.
- Stay informed on industry trends, product updates, and competitor activities.
- Attend periodic sales and product training.
- Provide exceptional customer service and resolve inquiries or objections effectively.
- You must be agile, positive, organized and proactive

Qualifications & Experience:

- Proven experience in inside sales, customer service, or a related field (1–3 years preferred).
- Strong mechanical aptitude and technical understanding; preference for candidates enrolled in Certified Engineering Technologist (CET) programs or with an engineering degree.
- Excellent verbal, written, and interpersonal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
- Self-motivated, goal-oriented, and able to manage multiple projects or sales concurrently.
- Robust organizational, time-management, and problem-solving skills.
- Professional, proactive, positive, and adaptable.

Job Type: Full-time, Permanent Pay: $70,000.00-$75,000.00 per year

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Inside Technical Sales Representative (Surrey)
🏢 FABCO Plastics
📍 Surrey