Support Omicron’s integrated design-build teams as an IT Operations Manager with infrastructure, vendor, and disaster recovery expertise. Work fully in-office downtown.This IT Manager strengthens technology operations for architects, engineers, designers, builders, and project managers. The position combines hands-on leadership with cybersecurity, business continuity, service consistency, and cross-functional support.
AEC or other project-based experience is considered an asset, alongside solid troubleshooting and process improvement skills.Key Responsibilities:
Support office and remote users through hybrid infrastructure operationsApply governance, security standards,
and risk mitigation practicesValidate backups and periodically test disaster recovery processesCoordinate vendors and external technology service providersSupport IT budgeting, cost control, and investment planningRequirements:
Six to nine years in infrastructure, systems administration, or related rolesExperience supporting cross-functional teams and business unitsStrong troubleshooting, prioritization, and problem-solving abilitiesOrganized, process-oriented approach improving documentation and workflowsRelevant Microsoft, VMware, CompTIA, or ITIL certifications are assetsApply operational leadership, service coordination, and continuity expertise to help Omicron teams collaborate effectively from concept through construction.