Our Firm

At dys architecture, we believe great design goes beyond buildings — it's about creating meaningful spaces, strengthening communities, and making a positive impact.

Driven by a strong commitment to social and environmental responsibility, we have been making a difference since 1982. Our work is recognized for its contributions to affordable housing, healthcare, passive house design, and complex multi-use projects. We are passionate about thoughtful design, innovation, and creating a more sustainable built workplace.

Located in the heart of Kitsilano, our office is just a 10-minute walk from Granville Island and Kitsilano Beach.

dys architecture is an equal opportunity employer that celebrates diversity. We are committed to fostering an inclusive workplace free from discrimination and harassment. All qualified applicants will receive consideration regardless of race, colour, religion, age, sex, sexual orientation, gender identity, national origin, ethnicity, disability status, or any other characteristic protected by law.

Position Summary

Are you a tech-savvy problem solver who enjoys helping people and keeping technology running smoothly?

We are looking for an enthusiastic and service-oriented IT Technician to join our team! Working closely with the IT Manager, you will support employees, maintain our technology infrastructure, troubleshoot hardware and software issues, and ensure our teams have the tools they need to do their best work.

You'll also work with specialized architecture and design applications, including Revit, AutoCAD, Rhino, SketchUp,



and Adobe Creative Cloud.

Location: Vancouver, BC

Job Type: Permanent, Full-time

Key Responsibilities

- Provide first- and second-level IT support to employees, both in-office and remotely.
- Install, configure, maintain, and troubleshoot computers, workstations, peripherals, and boardroom technology.
- Support architecture and design software, including AutoCAD, Revit, Navisworks, Rhino, SketchUp, and Adobe Creative Cloud.
- Manage user accounts, permissions, Microsoft 365 applications, email, and collaboration tools.
- Assist with network, Wi-Fi, VPN, server, cloud storage, and backup support.
- Coordinate employee onboarding and offboarding, including equipment setup and account access.
- Monitor IT security, system updates, access controls, and endpoint protection.
- Coordinate with external IT providers, software vendors, and hardware suppliers.
- Maintain IT inventory, documentation, and user guides.
- Assist with technology upgrades, equipment replacements, and IT infrastructure projects.
- Support project teams working with large and complex design files, including Revit, AutoCAD, Rhino, and Adobe applications.




- Troubleshoot performance issues involving high-specification workstations and graphics cards.
- Support BIM/CAD standards, templates, libraries, plugins, and shared project resources.

Qualifications & Experience

- Diploma, certificate, or degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Minimum 2 years of experience providing desktop or technical support.
- Strong knowledge of Windows operating systems, Microsoft 365, computer hardware, and networking fundamentals.
- Experience troubleshooting business applications and end-user hardware.
- Familiarity with Active Directory and user account administration.
- Experience with Autodesk products, Revit, AutoCAD, Adobe Creative Cloud, or other architecture and design applications is strongly preferred.
- Strong problem-solving, communication, and organizational skills.
- A customer-service-oriented approach and willingness to learn new technologies.

What We Offer

- $65,000-$75,000 per annum
- Wellness days
- A collaborative and welcoming workplace in the heart of Kitsilano.

How to Apply Interested in joining our team? Please submit your resume to: [email protected]

Only shortlisted candidates will be contacted for an interview. Thank you for your interest in dys architecture.

We look forward to hearing from you!

Pay: $65,000.00-$75,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care

Work Location: In person

📌 IT Technician (Kitsilano)
🏢 dys architecture
📍 Kitsilano