Keyholder / Cannabis Sales Associate – Fort Street

Cloud Nine Cannabis | 778 Fort Street, Victoria, BC Part-Time Opportunity

Join Cloud Nine Cannabis, an award-winning, locally owned and family-operated cannabis retailer proudly serving Victoria since 2015!

We're looking for a motivated, dependable, and friendly Keyholder / Cannabis Sales Associate to join our Fort Street team. The ideal candidate enjoys working with people, takes pride in their work, and is comfortable both working independently and supporting a team.

At Cloud Nine, we believe a great workplace starts with outstanding people. We take pride in creating a welcoming, supportive environment where employees feel valued, develop their skills, and enjoy building genuine connections with customers.

We believe in developing our employees from within. Many of our leadership team members started as sales associates, and we continue to provide opportunities for career advancement, professional development, and cannabis education.

Responsibilities

- Provide friendly, knowledgeable, and professional customer service.
- Open and close the store as required, following established procedures.
- Support and guide team members throughout their shifts.
- Assist Floor Managers and Store Managers with daily operations.
- Ensure compliance with provincial cannabis regulations and company policies.
- Maintain a safe, secure, and welcoming environment for employees and customers.
- Process sales transactions and handle cash accurately.
- Receive, organize, stock, and process inventory and orders.
- Maintain a clean, organized,



and presentable retail environment.
- Respond professionally to customer questions and resolve routine concerns.
- Work collaboratively with the team to maintain efficient store operations and achieve shared goals.

Qualifications

- Must be at least 19 years of age.
- Valid Selling It Right certification.
- At least one year of supervisory, keyholder, or management experience preferred.
- Two years of customer service experience preferred.
- Flexible availability is an asset, including the ability to work a mix of opening, closing, and weekend shifts. If possible, please include your available days and times when applying.
- Strong communication and interpersonal skills.
- Reliable, responsible, and capable of working independently.
- Comfortable making decisions and resolving routine issues.
- Ability to lift approximately 10 lbs and remain standing for extended periods during a shift.
- Previous cannabis retail experience is an asset, but not required.

Why Work at Cloud Nine?

- 100% employer-paid health and dental plan premiums for eligible employees, subject to company policy and plan eligibility.
- Coverage for prescription medications, dental care,



vision care, massage therapy, physiotherapy, and counselling, subject to plan limits.
- Life insurance, emergency travel medical coverage, and access to virtual doctor consultations for eligible plan members.
- 45 minutes of paid breaks during an eight-hour shift.
- Employee discounts on store products.
- Opportunities for advancement into floor and store management as positions become available.
- Ongoing cannabis education, hands-on training, and professional development.
- Supportive, approachable management and a collaborative team environment.
- A locally owned business where your contributions are valued.
- Opportunities to work at both our Fort Street and Shelbourne Street locations may be available.
- Convenient downtown location with excellent access to public transit.
- Free on-site parking.

Compensation

Starting wage: $21.00 per hour. Higher starting wages within our wage step system are negotiable based on relevant experience and qualifications.

With 45 minutes of paid breaks during an eight-hour shift, $21.00/hour is equivalent to approximately $23.17/hour at a workplace providing the same break time unpaid.

Additional wage increases and advancement opportunities may be available based on performance, experience, and company needs.

How to Apply

Apply online or visit us in person at 778 Fort Street, Victoria, with your résumé and availability. We look forward to meeting you and welcoming the right candidate to the Cloud Nine team!

📌 Key Holder (Victoria)
🏢 Cloud Nine Cannabis | Cloud Nine Collective
📍 Victoria