Manager of Recreation & Community OperationsParks & Recreation Permanent Full Time Markdale, ON, CA At Grey Highlands, we pride ourselves on fostering a collaborative and supportive environment that appreciates the dedication and professionalism of our staff. As a member of our team, you'll have the unique opportunity to work alongside inspirational community leaders and collaborate with passionate colleagues to achieve organizational goals. Together, we are shaping the future of Grey Highlands, making a meaningful impact on our community.

Enjoy employer-paid extended health and dental care, life insurance, and access to our Employee Assistance Program for full-time staff.

Pension Plan : All employees are eligible for our contributory pension plan (OMERS), ensuring your future is secure.

Paid Time Off : Take advantage of paid vacation days and personal days to recharge and maintain a healthy work-life balance.

Professional Growth : We offer numerous training and development opportunities to help you advance in your career and achieve your professional goals. The Municipality of Grey Highlands is dedicated to promoting diversity, equity, inclusion, and belonging in the workplace. We celebrate and welcome the diversity of all employees. Due to a vacancy, the Municipality of Grey Highlands is pleased to invite applications for the position of Manager of Recreation and Community Operations. Purpose of PositionReporting to the Director of Community Services, the Manager of Recreation &

• Community Operations is responsible for the overall coordination, administration, and operational leadership of municipal recreation services, community programming, facilities, parks operations, special events, and community engagement initiatives. The Manager provides leadership and support to the Parks &

• Recreation Team Lead, Community Relations Coordinator, and departmental staff while ensuring efficient service delivery, strong customer service, financial accountability, operational effectiveness, and community engagement. This position works collaboratively with internal departments including Economic Development, Building Services, Fire Services, and other municipal divisions to support municipal priorities, community initiatives, and organizational objectives. Oversee the daily operations of municipal recreation facilities, parks, sports fields, trails, community centres, and related municipal amenities. Ensure facilities and amenities are safe, clean, accessible, and maintained to established standards. Coordinate operational planning and service delivery across recreation and community services. Respond to operational issues, public concerns, and service requests in a professional and timely manner. Supervise and support the Parks &

• Recreation Team Lead, Community Relations Coordinator, and departmental staff including full time,



part-time, seasonal, and casual employees. Assist with recruitment, onboarding, scheduling, training, performance management, and staff development. Ensure compliance with Occupational Health &

• Safety legislation, municipal policies, and workplace procedures.

Recreation

Programming & Community Services Oversee recreation programming, community initiatives, facility bookings, and special events. Support the development, implementation, and evaluation of programs and services that meet community needs. Work collaboratively with user groups, volunteers, community organizations, schools, service clubs, and community partners.

Assist in the coordination and execution of tournaments, festivals, community events, and other programs. Support customer service operations and ensure a high standard of public service delivery.

Community

Relations & Engagement Provide oversight and support to the Community Relations Coordinator in the delivery of community engagement initiatives and communications. Support the coordination of community partnerships, sponsorship opportunities, public information initiatives, and promotional activities. Assist in strengthening relationships between the municipality, community organizations, user groups, businesses, and residents.

Support community outreach efforts and initiatives that promote participation, inclusion, and community connection. Monitor purchasing and procurement activities in accordance with municipal policies. Facilities & Asset Coordination Assist with facility lifecycle planning, maintenance coordination, and capital improvement initiatives.

Coordinate maintenance priorities and operational needs with internal staff and contractors. Monitor facility usage trends and operational requirements. Ensure operational readiness of municipal facilities, parks, and recreation amenities.

Administrative Responsibilities

Prepare reports, correspondence, policies, procedures, and recommendations for the Director of Community Services. Assist with departmental planning initiatives, operational reviews, and service evaluations. Ensure compliance with municipal policies, legislation, accessibility standards, and industry best practices.

Community & Corporate Collaboration Maintain positive working relationships with community stakeholders, residents, user groups, and contractors. Develop and maintain good working relationships with Council, staff and the public which includes:



Actively participates in management lead teams and initiatives. Represent the department at meetings, events and community functions as assigned.

Advise senior management team, citizen groups, residents, and contractors on priority issues and directives. Ensures prompt handling of service requests and inquiries received from the public, Council, and other municipal departments. Participates in emergency management and municipal response activities as required.

Ensuring employees are properly trained in health & safety responsibilities, use of equipment, and are aware of potential dangers on the job and how to deal with them. Providing safe and proper equipment, standard operating procedures, supervision and communication. Ensuring employees are working safely within the law and using safe work practices and procedures (wearing personal protective equipment (PPE), ensuring all guards are in place, understanding and following standards operating procedures), and evaluating performance.

Developing and maintaining an understanding of the OHSA, health & safety policies, and identifying and reporting concerns to Department. Post secondary diploma or degree in Recreation, Leisure, Public Administration, Facility Management, Communications or a related field. A minimum of five (5) years’ progressive experience in recreation, municipal operations, community services or related fields.

Experience with facility operations, staff supervision, budgeting, programming, community engagement, and customer service.

Working

Knowledge of Municipal Legislation. Excellent leadership, planning, organizational, problem-solving and time management skills. Demonstrated supervisory, leadership and team-building skills required. Knowledge of computers and software applications relevant to the function, including Work, Excel, PowerPoint, Outlook, budgeting.

Ability to establish effective working relationships in a team setting and provide excellent customer service. Work with other Senior Municipal Staff and Council in a fast-paced team environment. Work involves a combination of office, facility and outdoor work environments.

Expected to manage all aspects of function within corporate policies, procedures and budgets. Must also ensure that employees and contractors utilize health and safety practices at work sites. Must have a strong interpersonal relationship with the Director, CAO and Supervisor, department staff, and other Municipal department contacts, as well as members of the public.

This position requires regular flexibility to work outside these hours, including evenings, weekends, holidays, and during emergencies or peak operational periods, to support programs, events, and service delivery. Externally, this includes: the general public, community groups, consultants and contractors.

📌 Manager Of Recreation & Community Operations (Bradford)
🏢 The Corporation of the Municipality of Grey Highla
📍 Bradford