Medical Office Assistant (MOA) – Full-Time

Company: TLC Medical Clinics

Location: Richmond, BC

Employment Type: Full-Time, Permanent

TLC Medical Clinics is seeking a friendly, organized, and dependable Full-Time Medical Office Assistant (MOA) to join our Richmond clinic.

We are looking for a motivated individual who thrives in a fast-paced medical setting, enjoys working with patients and physicians, and is committed to delivering excellent patient care.

Key Responsibilities

- Greet patients, manage check-ins and check-outs, and provide professional customer service.
- Answer incoming calls, schedule appointments, and manage physician calendars.
- Maintain accurate patient records using Electronic Medical Records (EMR).
- Process referrals, incoming faxes, laboratory results, and medical correspondence.
- Assist physicians with daily administrative and clinical workflow needs.
- Support MSP, ICBC, WorkSafeBC, and private billing processes.
- Coordinate with pharmacies, specialists, and other healthcare providers.
- Maintain patient confidentiality and follow applicable privacy policies.
- Ensure reception and examination rooms are clean, organized, and properly stocked.
- Perform additional administrative duties as required.

Qualifications




- Previous experience as a Medical Office Assistant is preferred.
- MOA certification or equivalent training is an asset.
- Experience with EMR systems and medical terminology is preferred.
- Strong communication, organizational, and multitasking skills.
- Ability to work independently and as part of a team.
- Professional, reliable, and patient-focused attitude.
- Additional language skills are an asset.

Hours of Work
- Full-time position
- Approximately 35–40 hours per week, depending on clinic scheduling requirements.
- Flexibility to work weekdays and occasional evenings or weekends as required.

What We Offer
- Stable, full-time employment.
- Supportive and collaborative work environment.
- Training and professional development opportunities.
- Extended health benefits for eligible employees following successful completion of probation.
- Opportunities for career advancement within TLC Medical Clinics.

How to Apply Interested candidates are encouraged to submit their resume and availability for consideration.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Pay: $21.00-$25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Medical Office Assistant Needed in Richmond
🏢 TLC Medical Clinics
📍 Richmond