10 Nov
|
Kingston Marriott
|
Kingston
10 Nov
Kingston Marriott
Kingston
Night Auditor – Kingston Marriott Hotel
Are you detail-oriented, comfortable working independently, and passionate about providing excellent guest service? Join our Front Office team at Kingston Marriott Hotel and play an key role in ensuring accurate financial reporting and smooth hotel operations overnight.
About Marriott International
Marriott International is a leading global hospitality company with a portfolio of hotels and resorts around the world. With a commitment to exceptional service, quality, and meaningful guest experiences, Marriott provides opportunities for hospitality professionals to grow and build rewarding careers.
About Easton’s Group of Hotels
Easton’s Group of Hotels is a Canadian-owned hospitality company with a growing portfolio of hotels across multiple brands. We are committed to delivering outstanding guest experiences, developing our people, and creating a supportive and inclusive workplace where employees can thrive.
Position Summary The Night Auditor is responsible for balancing and reconciling all hotel revenue and expenses for the 24-hour operating period while ensuring the accuracy of daily financial reports. This position plays an important role in maintaining accurate accounting records, identifying and resolving discrepancies, and supporting the smooth operation of the hotel overnight.
In addition to night audit responsibilities, the Night Auditor provides Front Office and guest service support, assists with guest requests, and acts as a point of contact for hotel operations during overnight hours.
Key Responsibilities
- Balance and audit room revenue, Food & Beverage revenue, telephone revenue, and other hotel income for accuracy.
- Review and reconcile room and tax charges, cashier reports, guest accounts, and house accounts.
- Identify and investigate financial discrepancies and take appropriate steps to resolve them.
- Prepare, complete, and transmit daily management and accounting reports, along with all required supporting documentation.
- Prepare customer tracking reports, market segmentation reports, Food & Beverage revenue reports, and other audit reports required for accurate financial reporting.
- Ensure all daily transactions are properly recorded and that financial information is accurate and complete.
- Communicate with other hotel departments as necessary to resolve accounting discrepancies and obtain or provide required information.
- Act as the hotel systems liaison during overnight hours, contacting Opera or system support when technical issues occur.
- Open and follow up on support tickets for system failures or technical concerns that may affect hotel operations.
- Perform Front Office and Guest Services Representative duties as required, including guest check-in and check-out.
- Assist with room reservations, guest inquiries, telephone calls, and guest requests when needed.
- Notify guests of messages and provide assistance in a professional and timely manner.
- Maintain a welcoming and secure hotel setting throughout the overnight shift.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Follow all Company, Brand, and departmental policies and standards.
- Perform other duties as assigned.
Qualifications & Requirements
- High school diploma or equivalent.
- Previous customer service experience is required; hotel or Front Office experience is considered an asset.
- College or university education is preferred.
- Basic understanding of accounting, financial reconciliation, or auditing is an asset.
- Strong attention to detail and accuracy.
- Good organizational, time-management, and problem-solving skills.
- Basic mathematical skills and the ability to perform financial calculations and reconciliations.
- Basic computer skills and the ability to work with hotel management and financial systems.
- Ability to identify and report system issues and communicate effectively with technical support.
- Strong verbal and written communication skills.
- Ability to work independently with minimal supervision during overnight hours.
- Must speak fluent English; additional languages are considered an asset.
- Flexible availability to work overnight shifts, weekends, and holidays as required by business needs.
Physical Requirements This position requires the ability to:
- Lift or carry items weighing up to 50 lbs.
- Walk and move throughout the hotel and public areas.
- Remain seated or stationary for extended periods while completing audit and administrative tasks.
- Communicate effectively with guests, employees, and other departments.
- Handle office equipment, computers, documents, and other materials.
- Bend, stoop, and kneel as required.
- Work overnight in a hotel environment while maintaining alertness and attention to detail.
Why Join Us? Competitive Compensation & Benefits
- Competitive compensation based on experience and qualifications.
- Group health and dental benefits for eligible employees.
- Five paid wellness days per year.
- RRSP program for eligible employees.
Exclusive Employee Perks
- Marriott hotel discounts worldwide.
- Endless discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more.
- Five paid Wellness Days
- Employee Discount on Parking
- Opportunities for advancement within Easton’s Group of Hotels and Marriott International.
- Ongoing professional development and cross-training opportunities.
Health & Safety Responsibilities The Night Auditor is responsible for supporting and maintaining a safe and healthy workplace in accordance with the Occupational Health and Safety Act (OHSA), company policies, and all applicable regulations. Responsibilities include:
- Following all health and safety policies, procedures, and safe work practices.
- Identifying and reporting workplace hazards, unsafe conditions, and security concerns.
- Following hotel emergency procedures and knowing the appropriate response to fire alarms, medical emergencies, and other incidents.
- Maintaining awareness of hotel security procedures and reporting suspicious activity or safety concerns.
- Reporting workplace injuries, incidents, and near misses in accordance with company procedures.
- Cooperating with the Joint Health and Safety Committee and supporting workplace safety initiatives.
- Taking every reasonable precaution to protect employees, guests, contractors, and visitors.
Accessibility & Accommodation Easton’s Group of Hotels is committed to providing accommodations for applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to meet your needs.
At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.
Pay: $21.79 per hour
Work Location: In person
📌 Night Auditor (Kingston)
🏢 Kingston Marriott
📍 Kingston