About Us The Sports Health Experts is a multidisciplinary sports medicine clinic located in the heart of Leaside. We specialize in providing comprehensive medical and rehabilitation care through a collaborative team of sport medicine physicians, physiotherapists, and massage therapists. Since opening our doors in 2023, we have been rapidly growing and are currently seeking a part-time Office Assistant to join our team.

If you are a self-motivated individual who thrives in a dynamic, team-oriented setting, we would love to hear from you!

Duties

As an Office Assistant, you will play a key role in facilitating smooth daily operations, delivering an exceptional patient experience, and contributing to the clinic’s overall success. You will:

- Provide a friendly, professional and warm welcome to all patients and visitors.
- Guide patients through their visit including appointment check in and check out, follow up appointment booking, and assist patients to provider treatment rooms when required.
- Answer phone and email inquiries from patients in a courteous manner; direct calls and messages to providers where appropriate.
- Process payments for services provided and for items available for purchase in clinic.
- Assist with the scheduling of incoming physician referrals and notification to referring providers.
- Consolidate online bookings in Ocean into the Accuro EMR.
- Maintain accurate patient demographic, contact and billing information in the Accuro EMR.
- Provide general administrative and clerical support including but not limited to copying, filing, faxing, and scanning of documents.




- Make recommendations for improving processes and systems.
- Research and collaborate on social media strategy and content.
- Collaborate with healthcare providers on projects related to patient experience.
- Assist with the development and implementation of clinic initiatives and events.
- Assist with laundry and restocking of clinic supplies.
- Other duties and projects as required to support the clinic’s needs.

Skills & Qualifications

- Excellent communication skills both verbally and in written English
- Proficient in MS Office (Word, Excel and Outlook)
- Previous experience in a healthcare setting (medical or rehab clinic) is an asset
- Familiarity with EMR software would be an advantage, though training will be provided
- Proven ability to provide efficient, friendly, and client-focused service in fast-paced environments
- Strong attention to detail
- Strong interpersonal skills and a team player

What We Offer

- Competitive hourly wage
- Free parking
- Flexible hours
- Opportunities for professional growth and development
- Cooperative, dynamic team environment

How to Apply Qualified candidates are encouraged to submit their resume and a brief cover letter outlining their experience and interest in the position through Indeed.

Job Type: Part-time

Pay: $20.00-$25.00 per hour

Application question(s)

- The Sports Health Experts is open between 7am to 7pm, Mondays to Fridays. The ideal candidate is flexible with their schedule and can work early morning or evening hours to meet the clinic's coverage needs. Please indicate whether you are open and available during these hours.

Work Location: In person

📌 Office Assistant (East York)
🏢 The Sports Health Experts
📍 East York