Audi Durham is seeking a professional, organized, and customer-focused Service & Reception Coordinator to join our dynamic team. This role combines service appointment coordination with front desk and administrative responsibilities, making it ideal for someone who thrives in a fast-paced, multitasking environment.
With over 50 years in business, Owasco Inc. offers a comprehensive benefits package, employee discounts on vehicles and RVs, and excellent opportunities for career growth within our company for those who excel.
What We’re Looking For
The ideal candidate is highly organized, detail-oriented, and confident in managing both customer-facing interactions and behind-the-scenes operations. You’ll be the first point of contact in the evenings while also supporting service scheduling and internal coordination.
Robust communication skills, a positive attitude, and the ability to prioritize tasks efficiently are essential. Experience with Microsoft Office (especially Excel) and comfort working across multiple systems is required.Key Responsibilities:Service Coordination Duties:
- Review and manage online appointment requests
- Schedule service appointments via phone and email
- Efficiently navigate and utilize multiple computer systems
Reception & Administrative Duties:
- Greet and assist customers in person, creating a welcoming experience
- Answer incoming calls and emails, directing inquiries appropriately
- Balance daily cash/till and handle basic transactions
- Maintain front desk organization, including sales folders and manager specials
- Support café upkeep (cleanliness, dishes, stocking supplies)
- Manage incoming/outgoing packages (Purolator, etc.)
- Assist with vehicle-related logistics (stocking in vehicles, coordinating drivers, fleet drop-offs/pickups)
- Support licensing processes and key fob cancellations as required
- Maintain organized archives and assist with general filing
- Order and track office and operational supplies
Requirements:
- Proficiency in Microsoft Office, particularly Excel
- Strong multitasking and organizational skills
- Excellent communication and customer service abilities
- Minimum typing speed of 40 WPM
- Clean criminal record check (required upon hiring)
- Experience with PBS dealership software is considered an asset
We appreciate all applicants; however, only those selected for an interview will be contacted. Join us and become a valued part of the Owasco team! Commitment to Accessibility: We are an equal-opportunity employer and are committed to providing an inclusive and accessible workplace. We welcome and encourage applications from individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Pay: Up to $17.60 per hour
Expected hours: 25.0 per week
Benefits
- Company events
- Dental care
- Extended health care
- On-site parking
Work Location: In person
📌 Part Time Receptionist/Administrator (Whitby)
🏢 Audi Durham
📍 Whitby
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.