General There are four (4) distinct delivery phases in which user experience designers (task based I⁢ consultants) produce deliverables following Ontario Digital Service Design playbook, which outlines the standard process for user experience design.General There are four (4) distinct delivery phases in which user experience designers (task based I⁢ consultants) produce deliverables following Ontario Digital Service Design playbook, which outlines the standard process for user experience design.Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designer’s responsibilities during this phase are to build an understanding of the problem space/statement, the long and short-term business goals, and the user and business needs.Facilitate the Kick-off meeting with the project team to produce such outputs as: Business Model Canvas5 WhysUser PersonasStakeholder MappingStrategy MapShort- and Long-Term GoalsFears and ChallengesProblem Statement User interview topic Maps, a summary of interrelated topics for the user interviewUser Interview Scripts to plan and guide user discussionUser Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interviewUser research findings reportInception (Science Fair Day): Showcases the work and key findings from this stage to stakeholders outside of the core project teamAligns entire team (business, technical) on what the next steps will bePlanning activities for next phase (Alpha) Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage,



performed by the different roles involvedDefined business Key Performance Indicators (KPIs) Alpha is about testing hypotheses and experimentation. This phase is an opportunity to quickly test different approaches with users before building a service.Optionally conduct Google Ventures five (5) Day Design Sprint (or variation).

This sprint is a five (5) day process for answering critical business questions through design, prototyping, and testing ideas with customersProduce “clickable” prototypes of multiple possible solutionsValidate “clickable” prototypes with users through usability testing sessions and produce research findings reportIterate (improve) on “clickable” prototypes with insights garnered from research findings reportIdentify and document existing processes or policies that will need to change to support the new product or serviceProduce a business proposal to justify funding for the next phase (Beta)Define a explicit vision for the solution that will be built in BetaCreate a plan and prioritized list of features to be completed in the Beta phaseDefine user solution, and delivery of KPIsDelivery Phase 3) Beta The prototypes that were developed and tested during Alpha are used to build a Minimum Viable Product (MVP) for deployment in a live, user-facing environment. Executed within the context of Scrum methodology, the UX Designer performs the following Agile ceremonies: Stand-up meetings, Sprint Planning,



Backlog grooming, Reporting, Acceptance, and Retrospective.Conduct accessibility compliance testing of the solution within each iteration.Conduct regular usability testing sessions on the MVP built as part of the Beta phase.Continuous improvement is one of the core principles of service design and that’s what live is all about. The goal is to continuously monitor, research, test and iterate for as long as the service is active.User interview topic maps, a summary of interrelated topics for the user interviewUser interview scripts to plan and guide user discussionUser interview synthesis (collection, aggregation and analysis) of written observations recorded during each interviewUser research findings reportConduct regular accessibility compliance testing of the live build as improvements are released.Conduct regular usability testing sessions on the live build.Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.

Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to scheduleExpertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus. #

📌 Part-Time UX Designer/Researcher (Winnipeg)
🏢 HRbrain
📍 Winnipeg