Position Details

Job Number:

JR02725Department:

Patient and Family Collaborative Support ServicesJob Type:

Temporary (Fixed Term), Part timeWork Environment:

Contract Duration: (If applicable)

11 monthsNumber of Positions:

1Hourly Rate (Min / Max):

$30.4265 - $35.2731Schedule

Work Days:

Monday to FridayTime of Day:

DaysShift:

Hours - 6.5Shift Start: (If applicable)

Reason for Posting:

Posting is for a new roleApplication Dates

Opening Date:

2026-11-10Closing Date:

2026-11-17

Unit Profile:

Patient and Family Team-oriented Support Services is made up of a range of programs driven and staffed by individuals who have lived the experience of mental illness and/or addiction, and family with lived experience. The service includes the Mental Health and Wellness Centre, Peer Support Council and Peer Support Providers. All programs provide services to both inpatients and outpatients of the Mental Health & Addiction Program.

The Mental

Health and Wellness and Family Resource Centre also provide service to family members.

Position Summary:

The role of the Family Resource Centre (FRC) Peer Support Provider is to provide coordination and support of the Family Resource Centre, its volunteers and visitors. The FRC Peer Support Provider helps to connect families to formalized peer support via Patient and Family Collaborative Support Services; family supports and education initiatives internal to SJHH; resources and supports external to SJHH; and general information and resources regarding mental illness, addiction, and recovery related to family needs. The FRC peer support provider will also support a group of volunteers in the FRC through the implementation of FRC specific practices and processes.

Finally, the FRC peer support provider will have a role in supporting visitors in wayfinding specific to the West 5th campus.

Qualifications:

•Grade 12 Diploma





•Certificate in Peer Support Training from recognized training provider and/or relevant work experience with demonstrated ability and understanding of core essentials of peer support provision preferred

•Minimum 1 year related experience (volunteer or employed) providing peer support in a mental health and/or addiction setting

•Formal training in Psychosocial Rehabilitation (PSR) an asset

•Personal lived experience as a family member of an individual(s) with of mental illness and/or addiction an asset

•Demonstrated knowledge and ability to apply the core values and principles of peer support practice including but not limited to hope and recovery, self-determination, empathetic and mutual relationships, dignity, respect, social inclusion, health and wellness and personal growth

•Demonstrated ability to role-model strong self-care and self-management strategies in recognition of the need for health, personal-growth, and resiliency in peer support work

•Knowledge and experience of applying the values and principles of Psychosocial Rehabilitation preferred

•Familiarity and understanding of serious mental illness/addiction and mental health systems preferred

•ASIST or similar Suicide Intervention Training preferred

•Extensive knowledge of a range of resources available to families of individuals with mental illness /addiction

•Experience in developing and delivering information in a variety of formats including public speaking

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([email protected]).

📌 Peer Support Provider - Family Resource Centre (Canada)
🏢 St. Joseph's Healthcare Hamilton
📍 Canada