General Manager – Oram Homes St. John's

Location: 10 Escasoni Place, St. John's, NL

Employment Type: Full-Time, Permanent

Position Overview

Oram Homes is seeking an experienced and dedicated General Manager to oversee the daily operations of our St. John's Personal Care Home.

The successful candidate must be a Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a strong background in seniors care, community health, personal care homes, or long-term care.

The General Manager will be responsible for ensuring high standards of resident care, providing leadership to employees, overseeing facility operations, and maintaining compliance with Newfoundland and Labrador's Personal Care Home Program Operational Standards.

We are seeking a confident, organized, and knowledgeable healthcare professional who demonstrates strong leadership abilities, sound clinical judgment, and an understanding of the provincial healthcare system.

Key ResponsibilitiesResident Care and Clinical Oversight

- Oversee the delivery of safe, compassionate, resident-centred care.
- Monitor residents' changing health and personal care needs.
- Review resident assessments, care plans, and documentation.
- Coordinate with NL Health Services, community health nurses, physicians, pharmacists, and other healthcare professionals.
- Oversee resident admissions, discharges, transfers, and reassessments.
- Ensure proper medication management and administration procedures are followed.
- Respond to resident health concerns, incidents, and emergencies.
- Maintain effective communication with residents and their families.

Regulatory Compliance and Personal Care Home Standards
- Ensure compliance with Newfoundland and Labrador Personal Care Home Regulations and Operational Standards.
- Maintain a thorough understanding of provincial licensing requirements.
- Act as the primary contact for NL Health Services, licensing representatives, and regulatory authorities.
- Coordinate licensing inspections, monitoring visits, and compliance reviews.
- Ensure resident records, medication records, incident reports, and required documentation are accurate and complete.
- Identify areas requiring improvement and implement corrective actions.
- Oversee infection prevention and control, emergency preparedness,



and resident safety procedures.

Staff Leadership and Management
- Provide leadership and supervision to all facility employees.
- Oversee staffing schedules, employee performance, and daily workforce requirements.
- Participate in employee recruitment, interviews, hiring recommendations, and onboarding.
- Coordinate staff training, orientation, and ongoing professional development.
- Conduct employee performance evaluations and address workplace concerns.
- Ensure employees follow organizational policies, procedures, and care standards.
- Promote a positive, respectful, skilled, and accountable workplace culture.

Facility Operations and Administration
- Manage the overall daily operations of the personal care home.
- Oversee dietary, housekeeping, maintenance, recreation, and resident care services.
- Ensure a safe, clean, organized, and welcoming environment.
- Monitor staffing requirements, operational expenses, and resource utilization.
- Maintain regular communication with senior management regarding staffing, resident care, compliance, and operations.
- Oversee incident investigations, follow-up procedures, and corrective actions.
- Implement operational policies, procedures, and quality improvement initiatives.
- Address resident and family concerns professionally and promptly.
- Ensure occupational health and safety requirements are maintained.

Required Qualifications
- Current registration and licence to practise as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in Newfoundland and Labrador is mandatory.
- Nursing experience in community health, seniors care, personal care homes, long-term care, or a related healthcare setting.
- Demonstrated leadership, supervisory, or management experience.
- Robust knowledge of resident assessments, care planning, medication management, and geriatric care.
- Excellent organizational, communication, problem-solving, and decision-making skills.




- Ability to effectively manage employees and daily facility operations.
- Strong computer skills and ability to maintain accurate records.
- Satisfactory Certificate of Conduct and Vulnerable Sector Check.

Preferred Qualifications Preference will be given to applicants with:
- Direct experience with the Newfoundland and Labrador Personal Care Home Program.
- Experience working with NL Health Services Community Support Services.
- Knowledge of provincial Personal Care Home Operational Standards and licensing requirements.
- Previous management experience in a personal care home, long-term care facility, or seniors residential setting.
- Experience with resident admissions, eligibility assessments, reassessments, and care coordination.
- Experience managing multidisciplinary healthcare teams.
- Experience with regulatory inspections and compliance monitoring.

Ideal Candidate The ideal candidate is a knowledgeable and experienced nursing professional who understands both the clinical and operational responsibilities of managing a personal care home. We are looking for a strong leader who is proactive, organized, approachable, and capable of making independent decisions while maintaining accountability to senior management.

The successful candidate will demonstrate a genuine commitment to seniors care, employee leadership, regulatory compliance, and the continued success of Oram Homes.

About Oram Homes

Oram Homes is a family-owned and operated organization dedicated to providing quality care and comfortable living environments for seniors throughout Newfoundland and Labrador.

Our St. John's facility offers an opportunity for an experienced healthcare professional to take on a significant leadership role within a growing organization.

Job Type: Full-Time, Permanent

Work Location: In Person – St. John's, NL To Apply: Please submit a resume outlining your nursing qualifications, management experience, and relevant background in community health, personal care homes, or seniors care.

Pay: $80,000.00-$100,000.00 per year

Benefits

- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Personal Care Home Manager (St. John's)
🏢 Oram Homes
📍 St. John's