Job Overview

Physiotherapy Assistant (PTA) & Patient Care Coordinator

Westwood Physiotherapy Tavistock is looking for a motivated, compassionate, and organized Physiotherapy Assistant (PTA) & Patient Care Coordinator to join our Tavistock team.

This is a combined clinical and administrative position, with the primary focus on assisting physiotherapists with patient care and rehabilitation programs while also supporting front desk operations and ensuring an excellent patient experience.

Key Responsibilities

Clinical – Physiotherapy Assistant

- Assist physiotherapists with patient treatment sessions and prescribed rehabilitation programs.
- Guide patients through therapeutic exercises and treatment activities under physiotherapist supervision.
- Assist with treatment setup and application of electrotherapeutic modalities as directed.
- Monitor patients during exercise sessions and communicate concerns to the supervising physiotherapist.
- Maintain clean, organized treatment areas and equipment.

Administrative – Patient Care Coordinator

- Greet patients and manage check-ins and check-outs.
- Schedule appointments and coordinate therapist schedules.
- Answer phone calls, emails, and patient inquiries.
- Process payments, insurance direct billing, and third-party claims.




- Maintain accurate patient records and assist with general administrative duties.
- Support daily clinic operations and maintain a welcoming environment.

Qualifications
- Recognized Physiotherapy Assistant (PTA) or Occupational Therapy Assistant (OTA) diploma.
- Minimum one year of experience in a physiotherapy or rehabilitation setting.
- Experience with therapeutic exercises and rehabilitation equipment.
- Strong communication, organizational, and multitasking skills.
- Customer service or medical reception experience is preferred.
- Comfortable with computers and clinic management software; Jane experience is an asset.
- Friendly, professional, reliable, and patient-focused.
- Must be willing and capable of performing both clinical and administrative responsibilities.

Why Join Westwood Physiotherapy tavistock?
- Supportive and collaborative team.
- Positive, patient-focused work environment.
- Opportunities for career development and learning.
- A rewarding role combining clinical care and patient interaction.

Join Westwood Physiotherapy and make a difference in our patients' lives! Pay: $38,500.00-$45,400.00 per year

Work Location: In person

📌 Physiotherapy Assistant (PTA) & Patient Care Coordinator (East Zorra-Tavistock)
🏢 Westwood Physiotherapy Tavistock
📍 East Zorra-Tavistock