Improve operational workflows for CIRO’s AI and Automation Centre of Excellence in Toronto through process redesign, data analysis, and facilitation.

This Business Process Engineer works with business owners to understand current operations and prepare future-state processes. The full-time position supports intake, transformation decisions, requirements, and implementation inputs. It also helps establish performance baselines, track benefits, and assess outcomes after delivery.

Key Responsibilities

Identify workflow pain points, gaps, dependencies, and improvement opportunities

Work with owners to prepare teams for solution adoption

Analyze volumes, cycle times, exception rates, and operational indicators

Help select redesign, staff-built, COE, or technology solutions

Maintain process records,



assumptions, metrics, and governance documentation

Requirements

Minimum five years in process analysis, improvement, or project support

Experience with process redesign, automation, or technology-enabled change

Experience supporting structured experiments, prototypes, or transformation pilots

Comfort establishing baselines and tracking realized benefits

Robust organization, attention to detail, and multiple-priority management

Apply operational improvement, structured experimentation, and benefits tracking to practical AI and automation opportunities at CIRO.

📌 Process Improvement Engineer AI Automation (Winnipeg)
🏢 Ciro-Ocr
📍 Winnipeg