Lead critical harm operations at OpenAI from Toronto, currently remotely, using program management and cross-functional execution skills. Build systems that scale responsibly.

This Program Manager role supports User Safety & Risk Operations across evolving Critical Harm priorities. You will structure ambiguous problems, align partners, and drive complex safety programs from framing through execution. Work may include national security, violent-activities, wellbeing, Frontier Risk, or Trusted Access workflows.

Key Responsibilities: Lead strategic operational builds from problem statement through implementation

Translate policy and safety constraints into executable workflows

Coordinate cross-functional partners and resolve critical dependencies





Use operational data to identify bottlenecks and quality gaps

Drive escalations and decisions to durable closure

Requirements: 8+ years in program management or related operations fields

Track record scaling ambiguous work from framing through launch

Ability to align teams without direct authority

Technical and analytical fluency around data and automation

Transparent communication with technical, operational, policy, and executive audiences

Apply program management, operational judgment, and cross-functional leadership to OpenAI’s evolving critical harm priorities in Toronto.

📌 Program Manager Fully Remote H/F (Toronto)
🏢 OpenAI
📍 Toronto