Kent & Essex Mutual Insurance Company is a well-established property and casualty mutual insurance company proudly located in Chatham-Kent. We are currently recruiting a Property Claims Adjuster to join our growing team. All levels of experience will be considered. Candidates must be able to be in the office and/or on the road within the Chatham-Kent, Windsor-Essex regions five (5) days a week. Preference will be for candidates residing within the territory of Chatham-Kent or Windsor Essex.

Responsibilities

As an Adjuster, you will be expected to: conduct thorough investigations, determine coverage and validity of claims, interview and communicate with insureds, claimants, and witnesses, inspect claim sites, and negotiate settlements. Adjusters review the policy wordings to confirm applicable coverage for the loss, as well as set adequate reserves while maintaining the proper level of privacy, discretion, and confidentiality at all times.

The Claims Adjuster handles a variety of claims in several lines of insurance business including, Liability, Commercial, Property, and/or Farm. As an Adjuster you will balance your time between the office and attending the site of the claims assigned to you in order to conduct investigations while utilizing your own vehicle for travel.

Qualifications

- Strong industry knowledge (preference will be given to experienced applicants).
- Knowledge and understanding of the life cycle of an insurance claim.
- Analytical, research and basic mathematical skills along with basic understanding of building construction materials and techniques.
- Required (essential duty of role) – Possession of a valid Ontario driver’s license with a clear Motor Vehicle Driver (MVR) report with no major violations and/or convictions and valid insurance or the means to travel daily to the site of a claim for work.
- Excellent verbal and written communication skills.
- Ability to work independently in high pressure or emotional situations.




- Ability to remain professional and tactful when dealing with difficult and challenging situations.
- Ability to develop and maintain productive working relationships with peers, clients, and industry professionals.
- Proficient in MS Office Suite.
- Experience with Guidewire would be considered an asset.

What Do We Offer?

- A supportive, diverse, and collaborative team.
- A company that values our business partners, our community and the health and well-being of our team.
- Extensive benefit and compensation package which includes a pension.
- This role is in-office with travel outside of the office daily, with some flexibility to work remote.

Kent & Essex Mutual Insurance Company is a financially strong and progressive company with over 135 years of experience building relationships. We believe in ongoing training and development opportunities for our team as well as a focus on giving back to our community. We provide a competitive compensation package which includes benefits and pension. All levels of experience will be considered. We welcome applications from candidates at all stages of their careers. Candidates with experience as a Property Claims Adjuster, or who demonstrate comparable experience, transferable skills, and competencies relevant to the role are welcome to apply.

Why Kent & Essex Mutual?

Meaningful work that supports reliable service for policyholders and broker partners.

A collaborative environment where accuracy, improvement, and qualified growth matter.

Company-paid health and dental benefits, pension plan, and professional development support.

An opportunity to build your career with an Ontario mutual insurer that values its people and communities.

Our transition

Kent & Essex Mutual is in the process of amalgamating with Maple Mutual, subject to regulatory approval. This transition offers an opportunity to help shape the processes and services that will support our future organization.

Pay: $60,000.00-$91,000.00 per year

Benefits

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off

Work Location: In person

📌 Property Claims Adjuster (Chatham-Kent)
🏢 Kent u0026 Essex Mutual Insurance
📍 Chatham-Kent