Job Summary:

Provide independent quality-control oversight throughout manufacturing, finishing, assembly, fulfillment and shipment readiness. Ensure work meets approved specifications and customer requirements through first-off approvals, documented inspections, SOP audits, defect containment and corrective actions. Direct the physical flow of work in accordance with schedules provided by department Supervisors; update the scheduler, verify daily job readiness and support safe, orderly shop-floor operations.

Coordinate limited approved shop supplies and materials without assuming company-wide procurement authority.

Department / Functional Scope:

Quality oversight across all production departments and supporting processes, from job preparation and material verification through manufacturing, finishing, assembly, fulfillment, warehouse and final shipping checks. Includes schedule execution, floor readiness, cross-department job movement, safety/housekeeping follow-up and limited approved shop-supply coordination. Shipping/Receiving staff supervision applies only if formally assigned.

Responsibilities and Duties:

1. Quality standards, SOP compliance and accountability:

- Work with department Supervisors and operators to maintain understanding and oversight of manufacturing processes and equipment operations, and to implement, maintain and improve approved SOPs, quality standards, first-off criteria, operator inspection checklists and corrective-action processes.
- Maintain a visible floor presence and conduct routine QC rounds and risk-based audits. Review active work, first-off approvals, completed checklists, retained samples, quality holds and handoff records, prioritizing new, complex or higher-risk jobs.
- Establish and reinforce consistent quality standards for each operation. Operators complete routine inspections and records; department leaders own operator training, machine/process execution and departmental quality; the QC Floor Supervisor independently verifies compliance across departments and shifts.

2. First-off approvals and ongoing quality inspections:

- Independently inspect and approve first-off sheets, parts, samples or initial completed work for assigned projects where trained, qualified and authorized. Compare against approved job specifications, customer requirements, version, materials, dimensions, appearance, function and finish, as applicable. Record job identification, approval, date/time and required sample or photographic evidence.
- Ensure first-off approvals are completed before full production where required and repeated following significant changes, quality concerns, adjustments or restarts under the applicable SOP. Do not allow unapproved work to proceed.
- Verify operators are performing and documenting in-process inspections at the frequencies and checkpoints established in approved SOPs and job instructions. Carry out independent spot checks and follow up on missing, incomplete or failed inspections.
- Evaluate work in progress and finished products against approved samples and specifications for accuracy, consistency, appearance, dimensions, workmanship and overall acceptability. Confirm that identified defects are documented and addressed promptly.
- Check that quality standards remain consistent through successive production stages, including finishing, assembly and packing. Confirm appropriate inspections and approvals are recorded before work advances to the next department or is prepared for shipment.

3. Nonconforming work, QC holds and corrective action:

- Immediately stop, identify and segregate suspect material; maintain a QC hold/release register documenting job, version, quantity and unit, defect, location, person responsible, required action, disposition and authorized release.
- Work with the operator and department lead to investigate deficiencies, determine necessary corrections and verify any rework, replacement, additional inspection or documented restart before authorized release.
- Escalate significant waste, repeat problems, disputed counts, customer-impacting defects, concessions and major rework decisions to the designated plant leader. Never independently approve an unauthorized customer concession or release disputed/held material.
- Review recurring defects,



waste and rework trends across departments. Recommend preventive actions, improved inspection criteria and appropriate coaching through department leaders; follow up to confirm corrective actions have been effective.

4. QC records, quantity control and department handoffs:

- Identify and investigate production shortages, count discrepancies and quality issues. Verify accurate production and QC records by job and version, including good quantities, defects, spoilage, held material and outstanding work; ensure recorded values and units reconcile with the physical job.
- Audit department-to-department transfers to confirm job identification, version, quantities, labeling, QC status, location and documented sending/receiving verification. Ensure discrepancies, shortages and holds are resolved before further processing or release.
- Verify downstream quality readiness, including assembly, fulfillment, packing and final shipment: correct product and version, completed quantities, packaging condition, identification, documentation and QC release. Shipping staff retain their independent dispatch and carrier-document checks.

5. Daily floor supervision, schedule execution and safety:

- Review each day’s scheduled jobs and parts, ensuring that instructions, approved specifications, samples, materials, quantities, quality checkpoints and downstream requirements are ready. Sign off on the day’s scheduled work/readiness within delegated authority; record incomplete items and escalate exceptions before release to production.
- Follow daily department production schedules issued by department Supervisors. Direct the physical flow of projects between departments, operations and Shipping so work progresses smoothly; coordinate handoffs without independently changing machine sequences, staffing or approved schedules.
- Serve as a visible first point of contact for plant personnel regarding floor-process, job-flow and QC matters. Direct issues to the responsible department lead when operating, staffing or scheduling authority is required.
- Provide timely scheduler updates on completed work, parts status, work in process, bottlenecks, shortages, quality holds and anticipated delays; confirm that job tracking reflects the actual physical status.
- Provide Shipping with the approved daily dispatch priorities and job sequence based on the department Supervisors’ schedules and delivery requirements; alert department leaders to conflicts and urgent exceptions.
- Lead daily plant health-and-safety and housekeeping follow-up: conduct floor checks, reinforce safe work practices, identify hazards, ensure shop cleanliness and organization, and coordinate correction with department leads.
- Ensure incidents, injuries, unsafe conditions and near misses are reported promptly under company procedures; document and escalate unresolved concerns, and track safety/housekeeping actions to completion.

6. Shipping/Receiving – only when formally assigned:

- When formally assigned, coordinate daily Shipping/Receiving staff workflow, dispatch readiness, completion follow-up and exception reporting. Follow the approved daily shipping sequence provided through department schedules; keep QC-held goods separate from released goods.
- Confirm that Shipping completes its independent checks for quality release, product identification, quantities, packing documentation, delivery details and carrier paperwork. Ensure Receiving independently checks inbound material identity, quantity, condition and discrepancies. Escalate exceptions without bypassing these controls.

7. Limited shop-supply purchasing and material-delivery coordination:

- Purchase approved shop supplies, such as standard production stock, blades, skids and related consumables, within agreed spending limits and purchasing controls; department leaders remain responsible for specifications and approval.




- Schedule and track corrugate and paper deliveries to meet approved production plans; notify department Supervisors and Receiving of shortages, delivery changes or impacts on scheduled jobs.
- Manage the ordering and follow-up of approved dies and custom corrugate required for mounting and die-cutting work, based on department-approved specifications, quantities and timing. Escalate substitutions, changes and supplier exceptions rather than independently approving them.
- These are limited, explicitly assigned duties; the position is not responsible for centralized purchasing strategy, company-wide supplier management, invoice approval or independent verification of its own purchases.

Authority and Escalation:

- Authorized to hold suspect work, require documented corrective action and approve first-offs or restarts only for processes with confirmed training, independence and delegation. May perform limited approved shop-supply and material ordering within written controls. Arrange a qualified independent QC alternate for other shifts, absences or simultaneous first-offs.
- Department Supervisors own department schedules and day-to-day machine and operator direction; the QC Floor Supervisor executes approved floor priorities, communicates schedule status and coordinates job movement. The designated Plant Leader retains plant-wide priorities, outsourcing, major quality disposition and unresolved exceptions. Shipping/Receiving staff authority applies only if separately assigned.

Performance Measures / KPIs: First-off approval completion; documented inspection and SOP compliance; defect containment, QC holds and closure; waste and rework trends; accurate handoffs and physical counts; completion of daily job/part readiness sign-offs; scheduler status accuracy; delivery and supply readiness; dispatch-priority communication; housekeeping and safety-action closeout; and timely incident and quality escalation.

Qualifications:

Experience in manufacturing, printing, displays, packaging or a comparable production environment; practical understanding of production flow, quality assurance, inspection, production documentation, defect containment, materials coordination and corrective action. Strong floor leadership, attention to detail, communication and recordkeeping; ability to coordinate approved routine supply orders and deliveries using production/QC tracking tools. Independent QC approval requires documented training and delegation.

Additional Duties:

Follow company safety requirements, maintain accurate quality and job-status records, support floor cleanliness, safe handling, cross-training, shift coverage, incident reporting, continuous improvement and respectful teamwork, and perform related duties within assigned authority and demonstrated competence.

This is a full-time, on-site position requiring attendance at our office five days per week.

Equal Opportunity

Our company is committed to fostering diversity, equity, and inclusion. We actively encourage applications from qualified individuals of all diverse backgrounds and are dedicated to creating an inclusive environment where everyone has an equal chance to thrive. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Accommodation

We provide accommodation to candidates with disabilities throughout the recruitment process and the full employee lifecycle. If you require reasonable accommodation, please contact our HR team at [email protected]

AI

Our company may use AI for candidate screening while ensuring fairness, avoiding biases, and respecting protected characteristics under the Ontario Human Rights Code. We conduct regular audits and handle personal information confidentially in compliance with privacy laws.

Pay: $75,000.00-$90,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Ability to commute/relocate:
- North York, ON M4A 2P6: reliably commute or plan to relocate before starting work (required)

Experience:
- quality control: 2 years (required)
- printing, packaging, displays, or a similar manufacturing: 1 year (required)
- identifing nonconforming products: 1 year (required)
- coordinating production flow while monitoring SOP compliance: 1 year (required)

Work Location: In person

📌 QC Floor Supervisor (North York)
🏢 Godin Productions
📍 North York