Lead rare disease commercial data reliability from Mississauga, supporting Alexion’s US Commercial operations, reporting, and advanced analytics.

As Associate Director, you will manage data across specialty pharmacy and distribution, patient services, claims, customer and product master data, and engagement performance. You will prioritize launches, integrations, incidents, and production support while guiding internal teams, vendors, and technology partners. In-person work averages at least three office days weekly, with individual flexibility.

Key Responsibilities

Sequence launches, enhancements, current sources, and production support

Assess vendor data, contracts, specifications, and downstream readiness

Drive incident response, root cause analysis, and recovery communication

Partner on HCP, HCO, product identities,



affiliations, and hierarchies

Hold vendors accountable for quality, schedules, and issue resolution

Requirements

Bachelor’s degree or equivalent relevant experience

Eight or more years in pharmaceutical or healthcare commercial data

Strong specialty pharmacy, patient services, claims, CRM, and performance knowledge

Experience managing portfolios, testing, cutovers, and operational handover

Experience coaching teams and managing external delivery partners

Use commercial data operations, rare disease knowledge, SQL, and partner leadership to improve reliable Alexion data delivery.

📌 Rare Disease Data Operations Leader (Winnipeg)
🏢 Alexion Pharma Spain
📍 Winnipeg