Job Summary

Carpet Steamers Dental Studio is a modern dental practice serving patients in Vancouver. We're building a patient-first clinic where every call is answered warmly and every appointment runs on time. We're looking for a Remote Dental Receptionist / Virtual Administrative Coordinator to manage our front-office communications from a home office anywhere in BC.

As our Remote Dental Receptionist, you'll be the first voice patients hear—handling calls, booking appointments, processing insurance information, and supporting our clinical team with administrative tasks. You'll work remotely, coordinating with our Vancouver studio by phone, email, and practice management software. If you're organized, warm, and experienced in dental administration, we want to hear from you.

Duties

- Answer incoming calls and respond to patient inquiries by phone and email
- Schedule, confirm, and reschedule appointments in our practice management system
- Process patient intake and verify insurance coverage
- Submit and follow up on insurance claims
- Handle billing questions and payment coordination




- Send appointment reminders and follow up on no-shows
- Maintain accurate patient records and confidential information
- Support the clinical team with virtual administrative tasks

Skills

- 1+ years of dental reception or dental administration experience
- Familiarity with dental practice management software (e.g., AbelDent, Dentrix, Tracker)
- Strong knowledge of dental billing and insurance claims
- Excellent phone manner and communication skills
- Strong organizational skills and attention to detail
- Quiet, reliable home workspace and stable internet connection
- Availability for flexible hours, including some evenings
- Dental Receptionist certificate or relevant training is an asset

Pay: $25.51-$37.21 per hour

Perks

- Dental care
- Life insurance
- Vision care

Application question(s):
- How many years of dental reception or dental administration experience do you have?
- Are you currently residing in British Columbia and able to work remotely within the province?

Work Location: Remote

📌 Remote Dental Receptionist / Virtual Administrative Coordinator (Vancouver)
🏢 Carpet Steamers Dental Studio
📍 Vancouver