Job Posting Position: Residential Support Worker Location: Anselma House, Kitchener Hours of Work: Overnights, 12:00am to 8:00am Pay Rate: Current pay rate is $29.78 per hour Status: Full time Permanent Women's Crisis Services of Waterloo Region (WCSWR*) provides emergency shelter to women and children fleeing abusive relationships.

Anselma

House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, and we pride ourselves in being more than shelter. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence.

WCSWR supports women, transgender and gender-diverse individuals. So, how do we define a Residential Support Worker? supporting women and children to move beyond violence by providing crisis line support, safety planning, ongoing assessment, emotional support through one to one and group activities providing community referrals/information, discharge planning and advocacy support women to adapt to communal living and facilitate their transition to independence A related or relevant degree or diploma with five years of experience in a related field Knowledge of the effects of all types of abuse on both women and children. Current and informed knowledge of the needs of diverse groups of women and children, such as ability, sexual orientation, gender identity, poverty, survivors of trauma,



mental health and addiction issues.

Knowledge of conflict resolution practices and negotiation techniques, as well as the ability to facilitate meetings, direct situations and implement rules and guidelines. Current knowledge of basic criminal and family law, The Child and Family Services Act and related legal issues and resources. Proficient in the use of computer software.

The following would be assets: Experience in providing crisis intervention, trauma informed, harm reduction support and advocacy, risk and ongoing assessments. Knowledge of and skills in accessing and utilizing appropriate community resources. Ability to speak in two or more languages.

A full team of staff that are passionate about the cause and about helping others (strong values alignment) Leaders that are committed to continuous improvement and listen to and act on feedback Women's Crisis Services of Waterloo Region is an Equal Opportunity Employer; we welcome and encourage applications from racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, to Caitlin Ramcharitar, Human Resources Manager.

📌 Residential Support Worker- Overnight (Kitchener)
🏢 Women's Crisis Services of Waterloo Region
📍 Kitchener