Support RTM home customers through delivery, inspections, and warranty completion from an Edmonton hybrid base. Guide contractors and field services across Alberta and Saskatchewan.

This newly created manager position serves an established manufacturer of prefabricated and Ready-to-Move homes. You will oversee customer experience throughout site preparation, foundations, delivery, inspections, deficiencies, and warranty work. Success requires residential construction knowledge, robust communication, and practical contractor coordination.

Key Responsibilities

Manage customer relationships throughout home construction and delivery

Coordinate site readiness, foundations, and construction activities

Inspect projects against quality and scheduling expectations





Oversee post-delivery deficiencies and warranty completion

Improve customer experience and field services processes

Requirements

Residential construction or homebuilding experience

Knowledge of site preparation and foundation requirements

Contractor, subcontractor, and trades coordination experience

Strong customer relationship and problem-solving skills

Independent project management ability and willingness to travel

Bring customer-focused construction leadership to RTM home delivery, contractor coordination, inspections, process improvement, and warranty service.

📌 RTM Home Customer Experience Manager (Winnipeg)
🏢 DMC Recruitment Group
📍 Winnipeg