Sales Desk Representative

Centura Atlantic | Dartmouth, NS

Full-time | In person | Monday–Friday, 8:30 a.m.–5:00 p.m.

Centura Atlantic is a leading distributor of flooring and related products throughout Atlantic Canada. As part of a national company, we offer a broad range of products sourced from around the world, with a strong focus on customer service.

We’re looking for an organized, customer-focused Order Desk Representative to join our Dartmouth team. This position supports our flooring dealers and contractors with orders and inquiries while also assisting our commercial department with quotes, orders and project requirements.

Our sales desk is a busy, fast-paced environment where priorities can change throughout the day. If you enjoy working with people, solving problems and keeping things moving, we’d like to hear from you.

What you’ll do

· Assist customers by phone, email and in person, providing friendly, knowledgeable service.

· Enter and process sales orders accurately, following them through from initial request to completion.

· Respond to inquiries about products, pricing, stock availability, delivery timelines and order status.

· Prepare quotes and support the commercial department with orders and project inquiries.

· Coordinate with sales, warehouse, operations and other departments to arrange orders and resolve issues.

· Follow up on outstanding orders, backorders and customer requests, keeping customers informed of changes.

· Build and maintain robust relationships with existing customers.





· Maintain accurate customer records, order details and supporting documentation.

· Develop a working knowledge of our products and order-entry systems.

What you’ll bring

· Strong customer service, interpersonal and communication skills.

· A professional, helpful approach when assisting customers by phone, email or in person.

· Strong attention to detail and accuracy when entering orders, preparing quotes and handling pricing.

· Good organizational skills and the ability to manage several priorities in a fast-paced environment.

· Computer literacy, good basic math skills and a willingness to learn new systems.

· A practical approach to solving problems, dependable follow-through and the ability to work well as part of a team.

· Previous experience in customer service, inside sales or order processing.

· Flooring industry experience is preferred. Experience or an interest in construction, building materials or design would also be an asset.

What we offer

· Salary based on experience.

· Medical and dental benefits.

· A pension plan.

· Paid time off.

· A full-time, in-person position with regular weekday hours.

How to apply

Please apply by email with your résumé and a brief introduction outlining your relevant experience.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Benefits

- Dental care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Sales Desk Representative (Dartmouth)
🏢 CENTURA
📍 Dartmouth