Aviation Solutions Inc. is looking for a friendly, organized and detail-oriented individual to join our team as a Sales Assistant / Front Office Administrator.
This is a varied role combining front office responsibilities, customer service and sales administration. The successful candidate will be responsible for handling incoming calls and emails, and providing administrative support to our sales team.
We are looking for someone who is professional, dependable, takes initiative and enjoys working in a small, rapid-paced team setting.
Key Responsibilities
Front Office & Reception
- Answer incoming telephone calls and direct inquiries appropriately.
- Greet visitors, customers and suppliers.
- Monitor and respond to general email inquiries.
- Provide general administrative support to the office including some accounting duties
Sales Support & Administration
- Assist the sales team with preparing customer quotations.
- Enter and process customer orders.
- Track orders and provide customers with delivery updates.
- Maintain accurate customer and sales records.
- Assist with warranty claims, returns and other customer service matters.
- Provide general support to the sales team as required.
Qualifications & Skills
- Previous office administration, reception or customer service experience preferred.
- Strong verbal and written communication skills.
- Professional and friendly telephone manner.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office, including Outlook, Word and Excel.
- Ability to multitask and manage competing priorities.
- Comfortable communicating with customers, suppliers and coworkers.
- Self-motivated, dependable and able to work independently.
- Willingness to learn and take on new responsibilities.
Job Types: Permanent, Full-time Pay: From $40,000.00 per year
Benefits
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking