Hours: 16 to 32, occasionally up to 40 hours/week (8-hour shifts)
Pay Rate: $26.74/hour
Employment Type: Seasonal (December 11, 2026 – January 9, 2027
Overview
Concord Parking is seeking customer-focused Seasonal Curbside Ambassadors to support curbside operations at Vancouver International Airport. This is a highly active, customer-facing role where you will help manage traffic flow, assist passengers, and ensure a smooth and safe airport experience. This is a temporary opportunity with potential for permanent placement based on performance and business needs.
Responsibilities
- Manage curbside traffic and enforce parking regulations
- Provide wayfinding assistance and customer service to passengers
- Support operations across
- Passenger pick-up and drop-off zones
- Taxi stands and commercial vehicle areas
- Domestic and international arrivals
- Communicate with Ground Transportation Dispatch and supervisors
- Ensure continuous traffic flow and public safety
- Proactively engage with drivers and passengers to provide guidance
- Accurately report incidents and operational issues
- Use radio communication for coordination and break coverage
- Maintain professionalism in a fast-paced, high-pressure environment
Requirements
- Ability to stand and walk outdoors for 8-hour shifts
- Ability to walk 15-20 kilometers per shift
- Minimum Grade 12 or equivalent Canadian Adult Education Credential (CAEC)
- Fluent in English (written and verbal)
- Ability to pass a Criminal Record Check
- Availability to work flexible/rotating shifts (including nights)
- 3+ years of customer service or hospitality experience
- Experience in quick-paced or high-volume environments
- Strong communication and interpersonal skills
- Customer service mindset with conflict resolution ability
- Flexibility and adaptability in a dynamic environment
- Must successfully complete Traffic Control Person Training (provided)
Nice to Have
- Parking, aviation, or traffic control experience
- Proficiency with Microsoft Office and database systems
- Additional language skills (French or others)
- Traffic Safety Control certification
Benefits
- Competitive hourly wage
- Opportunity for permanent employment after contract
- Career growth within Concord Parking and Paladin Security Group
- Work with a nationally recognized Employer of Choice
- On-the-job training
- Growth opportunities
- Pay reviews