IGaming Ontario leads the Province of Ontario’s commercial internet gaming sector on behalf of the Province. Now in its third year, the market spans 49 regulated operators and over 80 gaming websites. Guided by its vision to Lead the World’s Best Gaming Market, iGaming Ontario is committed to building a safe, sustainable, and healthy market that puts player protection and responsible gaming at its core.Are you all about innovation? iGaming Ontario is hiring a Senior Business Process Analyst.

Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale transformation initiatives. This role will lead the design and implementation of streamlined, standardized processes, support the rollout of new data capabilities and infrastructure, and partner across the organization to enhance operational efficiency, effectiveness, and scalability of core business functions.Lead end-to-end business analysis and process transformation by defining future-state processes, capabilities, and measurable value outcomes.Partner with business stakeholders to co-create strategic requirements aligned to regulatory priorities, enterprise objectives, and data-driven decision-making.Drive delivery of complex transformation initiatives involving data integration, automation, and external partners.Translate business needs into explicit, testable requirements and lead validation activities (e.test strategy, test cases, UAT) to ensure successful solution outcomes.Lead stakeholder engagement, change management, and training efforts to enable adoption across impacted business units.University degree in Business Analysis, Data & Analytics, Business Administration, or a related discipline, or an equivalent combination of education and experience,



with demonstrated ability to apply strategic and critical thinking in business transformation environments.5+ years of experience as a Business Analyst (or in an equivalent role), preferably within digital environments with proven expertise in business process transformation, including process mapping, performance measurement, process optimization, and value realization.Strong analytical capabilities with experience translating complex data into actionable insights to drive evidence-based decision-making and regulatory outcomes.Advanced facilitation and stakeholder engagement skills, with the ability to lead cross-functional workshops, influence senior stakeholders, and drive alignment on transformation priorities.Strong project management foundation, including experience operating within Agile delivery models.Demonstrated ability to build and sustain effective relationships across business, risk, compliance, and technology stakeholders to enable enterprise change.Working knowledge of change management principles and experience supporting large-scale transformation adoption and behavioural change.Customer-centric mentality and ability to deal with high-level of ambiguity.Hands-on experience working on Anti-Money Laundering (AML) initiatives is an asset.are considered an assetTechnical background is considered an asset such as experience with BI tools (e.Power BI, SQL), familiarity with BPMN/BABOK methodologies.Lean Six Sigma (or equivalent) and knowledge of gaming, AML, or other regulated environments is considered an asset.IGaming Ontario has implemented a full return to office, this position is expected to work in office 5 days a week.This position falls within the scope of a bargaining unit represented by the Ontario Public Service Employees Union (OPSEU). #

📌 Senior Business Process Analyst (Winnipeg)
🏢 iGaming Ontario
📍 Winnipeg