Senior Business Analyst to join our team full time in Canada. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

As a Senior Business Analyst with strong Cards and Payments domain expertise, preferably with hands‑on experience working with TSYS or other major card processing platforms. The candidate will work closely with business stakeholders, Product Owners, technology teams, QA, and payment processors to define requirements and deliver card payment solutions. Gather, analyze, and document business and functional requirements through stakeholder discussions and workshops Work closely with Product Owners, Project Managers, Developers, QA, and business teams throughout the SDLC Analyze change requests, perform impact analysis, and identify dependencies across applications and teams Support UAT planning, test case reviews, defect triage, and production releases Collaborate with QA teams to ensure requirements are completely covered through functional and integration testing Work with APIs, data flows, interfaces, and system integrations to translate business requirements into technical specifications Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives Maintain requirements traceability from business requirements through development, testing,



and production implementation Support investigation and resolution of production issues and business queries Work with payment networks and industry standards, including Visa, Mastercard, and relevant regulatory/compliance requirements 7+ years of experience as a Business Analyst / Business Systems Analyst Experience with UAT, integration testing, defect management, and release support Understanding of APIs, system integrations, data mapping, and data flows Experience working in Agile/Scrum environments Personal skills: Experience with tokenization and digital wallets such as Apple Pay and Google Pay Understanding of card authorization, clearing, settlement, chargebacks, and reconciliation Experience working with Visa/Mastercard mandates and compliance changes Basic SQL knowledge for data validation and analysis Experience with payment fraud, risk, or regulatory initiatives Strong community: Take on large‑scale projects with a global impact and expand your expertise Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company‑paid certifications Care: Healthcare, Basic Life Insurance, Short and Long‑term disability insurance according to the Company’s Benefit Plans At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter.

With us, you’ll work with cutting‑edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

📌 Senior Business Services Analyst (Winnipeg)
🏢 Ciklum
📍 Winnipeg