AI-powered customer technology expertise defines this Senior Customer Technology Advisor role at Kyndryl. Lead pre-sales solutions while translating technical knowledge into customer value.
As a senior advisor, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery. You will identify business and technical requirements, develop cross-practice solutions, and create profitable deals. Customer-facing communication, consultative selling, and external certifications are central to the work.
Key Responsibilities
Coordinate the entire pre-sales process and verify quality compliance
Support Consulting, Advisory, and Architecture activities across business areas
Identify customer requirements and generate cross-practice solutions
Develop profitable deals using extensive technical knowledge
Deliver demonstrations, proofs of concept, and prototypes
Requirements
Deep knowledge of practice services and technical solutions
Experience translating technical knowledge into customer insights
Prior consultative selling experience
External recognition and relevant technical certifications
Bachelor's or Master's degree preferred
Apply customer technology expertise, consultative selling, and AI-focused solutioning to shape Kyndryl’s consulting practice.