Lead DXP/DAM and Shopify solutions as a Senior Business Systems Analyst supporting enterprise platforms and measurable user outcomes. This is a twelve-month fixed-term contract.

The Senior Business Systems Analyst partners with business and technology teams across The Salvation Army. You will translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM platforms. The work includes requirements analysis, platform delivery, integrations, and solution design.

Key Responsibilities

Lead requirements gathering across business, digital, and operational workflows

Translate business needs into explicit functional specifications

Facilitate stakeholder workshops, interviews, and design sessions

Partner with architects, developers, and integrators





Manage requirements, scope, and quality throughout projects

Requirements

Seven to ten or more years as a Business Systems Analyst

Hands-on DXP/DAM implementation and Shopify e-commerce experience

Expertise in requirements analysis, process modeling, and solution design

Experience with SaaS and cloud-based platform ecosystems

Understanding of integrations, APIs, and relational databases

Apply enterprise analysis, DXP/DAM expertise, Shopify knowledge, and stakeholder facilitation across The Salvation Army’s platforms.

📌 Senior DXP DAM Systems Analyst (Winnipeg)
🏢 The Salvation Army in Canada
📍 Winnipeg