Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. In this energetic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth.

You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope. Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions,



and recognizing opportunities for service growth and revenue generation Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership You have minimum of 6+ years of relevant work experience, including client facing experience Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations Salary reflected does not include equity or variable pay, where applicable We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

📌 Senior Partner Success Manager, Eastern Us (Toronto)
🏢 Via
📍 Toronto