Senior Product Manager, Ai Operations (Winnipeg)

Senior Product Manager, Ai Operations (Winnipeg)

10 Nov
|
Quandri Technologies
|
Winnipeg

10 Nov

Quandri Technologies

Winnipeg

Who we areOur mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We are building the AI operating system for North America’s best insurance agencies and brokerages. Better insurance means families protected from harm, businesses able to take risks, and communities more resilient when the worst happens.

What we doQuandri brings deeply specific, vertically-focused AI to the industry’s most critical stakeholders:insurance agencies and brokerages. Peak product complexity, accelerating consolidation, a deepening talent crisis, and the AI revolution are all reshaping how agencies work. Quandri sits at the cutting edge of this shift, rebuilding how agencies operate one workflow at a time.

We pair a deep understanding of insurance processes, systems, and data with serious technical capability and proprietary models, so the transformation is tangible and operational rather than aspirational. We’re making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution. We are headquartered in beautiful Vancouver, BC, backed by leading US and Canadian investors, and the recognition has followed: About the RoleYou will help reinvent how Quandri's teams operate by combining a deep understanding of their work with practical knowledge of what AI can do.

We are looking for a systems thinker and hands‑on builder who actively experiments with foundation models, agents, and emerging tools, recognizes when new capabilities make a different approach possible, and turns that insight into solutions people will use. Quandri's internal AI platform and company-wide adoption. Your customers are our teams across Sales, Marketing, Customer Experience, Implementation, Finance, Operations, Product and Engineering.

You will report to the VP of Product and partner closely with Engineering, the VP of Finance and Operations, Security, and functional leaders. You should already use AI extensively in your own work and have a clear point of view, grounded in experimentation, on where it is useful and where it falls short. Your success here will show up in sustained, high-quality adoption, faster work, better decisions, and capacity returned to teams.

You will also help colleagues become better builders through shared tools, practices, and support. Why this Role MattersYou will help define how Quandri operates as AI changes what teams can accomplish. By redesigning workflows and building capabilities that compound across the company, you will help teams handle more complex work, improve quality, and spend more time on customers.





Design better workflows with functional leaders, establish a baseline, and prioritize by business impact, feasibility, and ongoing operating cost. Translate AI advances into practical opportunities. Stay current with foundation models, agent infrastructure, and AI development tools through regular hands‑on experimentation.

Evaluate current capabilities against real Quandri workflows, including their quality, reliability, speed, cost, and data requirements. Translate company priorities and employee research into a focused roadmap for shared AI capabilities and adoption. Balance business value, technical and security requirements, and different levels of AI maturity across teams.

Personally build working prototypes and pilot workflows using AI development tools, models, agents, APIs, and automation. Connect the information and tools needed to complete useful work, test with employees, and iterate on observed failures. Opportunities may span account research through sales preparation, support knowledge retrieval through response drafting, or implementation preparation through handoff.

Involve

Engineering, Security, and Legal early in decisions about permissions, data privacy, integration quality, and production readiness. Shape shared capabilities for connecting agents to tools and knowledge, managing context and permissions, evaluating outputs, and monitoring execution. Partner with Data, which owns shared analytics and the integrations roadmap, on trustworthy information and access.

Lead adoption and change management. Build a network of functional champions and use practical training, hackathons, office hours, and rollout support to help teams develop their own capabilities. Measure business value.

Track adoption alongside time saved, cycle time, output quality, errors, and total operating cost. Use those findings to improve, expand, or retire solutions and keep leadership informed about what is working. 6+ years of product management experience, ideally including internal products, platforms, or developer and employee tooling, with ownership from discovery through sustained use. A sustained practice of using AI in your own work and testing new foundation models, agent frameworks, and development tools.

Practical experience building and deploying AI workflows.



You can demonstrate something people use and explain how it works, where it fails, how you evaluate it, and the business impact it delivers. Technical fluency with model selection, context and retrieval, tool use, agent orchestration, APIs, evaluation, and access controls.

Daily production coding is not required. A track record of scaling adoption and changing how people work, including helping teams build skills and take ownership of new workflows. The ability to align functional leaders, collaborate with technical teams, and explain new ways of working clearly to colleagues with different levels of AI experience.

Bonus points if you have: Experience with B2B SaaS operations, CRM and support systems, or internal knowledge tools Experience building a network of functional champions Customers at the core. We put the customer at the center of all we do. At a basic level, we believe business success comes down to talking to customers and building something they want.

We don’t listen to customers and just take what they say blindly, but we think critically about it and build what they need. Customers are the core of everything we do, and our business exists to serve them. Businesses become more lethargic as they grow, this principle is designed to fight this fact.

We commit ourselves to excellence in everything that we do, from delivering an amazing product to writing a great email. We’re all owners of the business and act like it. We follow through on commitments, own our results and think long-term.

The law of increasing functional information states that systems evolve to become more complex over time. AI-first. We believe AI is a fundamental shift in how work gets done, not just a tool we occasionally reach for.

At Quandri, we lead with AI, in how we build our product, how we run our operations, and how we think about every process and workflow. The range for base pay is $150k - $200k CAD, most hires land around the midpoint of the range, while candidates with standout experience may land closer to the top. Comprehensive health benefits, including $500 Lifestyle Spending Account Four weeks of paid vacation per year Parental leave top-ups: 6 months for birthing parents, 8 weeks for non-birthing parents (up to $100,000 annual salary) In our hiring process, that means using AI to handle the administrative and logistical work so our interviewers can show up more fully in every conversation with you.

AI tools support parts of our process, such as analyzing resumes and taking notes during interviews. But AI is never the decision maker. If you have questions about how your information is handled or how we use AI, don't hesitate to reach out. #

📌 Senior Product Manager, Ai Operations (Winnipeg)
🏢 Quandri Technologies
📍 Winnipeg

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