Peterbilt Southern Alberta is looking for a highly organized, detail-oriented Service Administrator to join our Calgary Service Department.

This is an important role supporting the daily operations of a busy heavy-duty truck dealership. You'll work closely with our Service Manager, Service Advisors, and technicians to keep administrative processes organized, service records accurate, and customer repairs moving efficiently through the department.

We're looking for someone who takes ownership of their work, enjoys solving problems, and can confidently manage multiple priorities.

What You'll Be Doing

- Reviewing, processing, reconciling, and closing repair orders.
- Maintaining accurate technician timekeeping records and preparing payroll information.
- Monitoring service cases, estimates, sublet repairs, and outstanding administrative requirements.
- Supporting customer billing, collections, credits, and rebills.
- Preparing and tracking purchase orders and supporting invoice processing.
- Maintaining accurate records in dealership management and service systems.
- Following up with customers regarding repair updates, estimates, and approvals.
- Providing occasional front counter and customer service support.
- Identifying opportunities to improve processes,



reduce delays, and increase departmental efficiency.

What We're Looking For

- Strong organizational and time-management skills.
- CDK knowledge and experience
- Exceptional attention to detail.
- Professional written and verbal communication.
- Ability to prioritize competing responsibilities.
- Strong computer and administrative skills.
- Ability to work independently and take initiative.
- Discretion when handling confidential employee and customer information.
- A positive, team-oriented approach and willingness to help wherever needed.

Previous experience in a dealership, automotive, heavy-duty truck, or equipment service workplace is an asset. Familiarity with repair orders, billing, payroll preparation, or dealership management systems would also be beneficial. Most importantly, we're looking for someone who is dependable, organized, and takes pride in doing things accurately and efficiently.

Pay: $58,000.00-$68,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Work Location: In person

📌 Service Administrator (Calgary)
🏢 Red Deer Peterbilt
📍 Calgary