ServiceNow ITOM Specialist Contract End Date: Start Date 12/01/2026 End Date 11/30/2027 (1 Year) Raise is currently hiring an ServiceNow ITOMSpecialist on behalf of our client. Our Client is a Canadian global leader in exploration, mine engineering, and environmental protection Note: The primary pay rate is based on the rate for an incorporated contractor who owns their own business. DescriptionThe ITOM Specialist will support the planning, design and implementation of ServiceNow ITOM capabilities, with a focus on Discovery, Service Mapping, and CSDM 5.0.

This is a hands‑on project role requiring solid technical knowledge combined with the ability to facilitate workshops, develop implementation approaches, and work across technical teams to deliver solutions. Plan and facilitate technical planning, requirements and design workshops. Translate requirements into practical solution designs and implementation plans.

Configure and implement ServiceNow Discovery, MID Servers, credentials, schedules and related ITOM capabilities. Support implementation and improvement of the CMDB, including CI relationships, IRE, CSDM and data quality. Work with server, network, security, cloud and application teams to identify and resolve technical dependencies.

Troubleshoot

Discovery, connectivity, credential and configuration issues. Develop testing, validation and deployment approaches. Identify risks, gaps and opportunities for improvement throughout implementation Minimum 5 years Hands-on ServiceNow ITOM,



Discovery and CMDB implementation experience.

Experience leading or facilitating technical workshops. Good infrastructure knowledge across Windows/Linux, networking, VMware and cloud environments. ServiceNow ITOM/Discovery/Service Mapping/CMDB certifications are desirable.

ServiceNow Certified System Administrator ( CSA ) Certified Implementation Specialist -Data Foundations (CMDB & CSDM )(CIS-DF) Certified Implementation Specialist-Discovery (CIS-Discovery) We can help!We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

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📌 Servicenow Itom Specialist (Winnipeg)
🏢 Raise - find a more meaningful working experience
📍 Winnipeg