Do you thrive at the intersection of life insurance, data, and client consulting? In-Force Solutions Manager , you will lead a small team of professionals to develop new, scalable solutions that improve policyholder outcomes and enhance the performance and value of life insurance in-force portfolios. You will identify emerging client needs, convert client-specific work into repeatable capabilities, and guide solutions from initial concept through testing, measurement, bringing solutions to market, and scaling solutions for broader use. by setting direction and priorities, coaching members and building capabilities across actuarial, analytical, and client-facing skills to test and validate new approaches, generate evidence of value, and build reusable tools of methods, assumptions, and data requirements to support quality and knowledge sharing and client-facing materials to support the launch of new capabilities The In-Force Solutions (IFS) team partners with life insurers to improve policyholder outcomes and maximize the value of in-force portfolios.

We bring together expertise in actuarial science, data analytics, behavioral science, customer experience, and client consulting to deliver practical, high-impact solutions — spanning customer engagement, retention, portfolio analytics, and experience sharing. You value transparency, quality, and continuous learning. We are looking for candidates who meet these requirements: with experience in life insurance, reinsurance, or in-force portfolio management from initial concept through testing, measurement, and delivery with experience using data and actuarial methods to evaluate outcomes and support decisions including setting priorities, coaching team members, and managing competing demands with the ability to translate complex analysis into clear business recommendations and present compellingly to clients and senior stakeholders These are additional nice to haves: Background in pricing, lapse/persistency analysis, experience studies,



or in-force optimization Experience with behavioral economics, customer experience design, or campaign testing Familiarity with building client-facing dashboards or analytics tools The base salary hiring range for this existing position located in Toronto is CAD $160,000 to $210,000.

The specific base salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

Swiss

Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health.

Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. In our inclusive and flexible setting everyone can bring their authentic selves to work and their passion for sustainability. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law.

During the recruitment process, reasonable accommodations for disabilities are available upon request. We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people.

To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

📌 Solution Architect, Insurance (Toronto)
🏢 Swiss Re
📍 Toronto