Lead Google Cloud Platform reliability for ServiceNow’s Canada Protected B environment through Kubernetes expertise and advanced automation. Fixed 24x5 shifts support continuous coverage.As a Staff Site Reliability Engineer, you will provide senior technical leadership across critical cloud infrastructure and services. The work spans Linux, Kubernetes, networking, databases, and observability.
You will solve complex production problems, influence architecture, and improve operational standards across engineering teams.Key Responsibilities: Lead complex, high-impact incidents spanning services and technology domainsDrive Root Cause Analysis and systemic corrective actionsDesign reusable automation with Bash, Python, or JavaScriptImprove Kubernetes, cloud infrastructure,
and production reliabilityMentor engineers through troubleshooting and incident responseRequirements: Eight-plus years of relevant experience with required technical educationExtensive Linux production administration and troubleshooting experienceSignificant cloud infrastructure experience, preferably Google Cloud PlatformStrong Kubernetes, Ansible, Puppet, and Git expertiseEligibility for Government of Canada Reliability Status screeningApply Staff Site Reliability Engineer expertise across GCP, Kubernetes, automation, and production operations within ServiceNow’s regulated workplace.